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Adventure15622991310
Tijuana, Mexico

Overpriced and not good value.

3.0 of 5 bubblesReviewed 7 Apr 2021
Price just under $2000 for a three night stay (GAA)!
No selection of cable channels. Zero included movie channels.
Inconsistent room service.
Rough second hand quality tables.
Carpet was in poor condition and the comforter was extremely worn.
Bed was extremely comfortable.
Quality of fixtures in bathroom was excellent however no bathtub as stated.
Excellent larger TVs (Two)
Large suite which was very nice.
Nice corner curved window in addition to adjacent window making for excellent light and view. However mostly looking at roofs of buildings and not a very pleasant view.

Date of stay: March 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Hilton Hotels & Resorts
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,245)
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Reviewed 2 April 2021

So from the point of me arriving to leaving I had zero issues with the staff. I ordered food and everything was amazing! Even when I asked for some modifications to my food they had no problem in helping me out. I would recommend anyone looking into book their mandatory stay definitely chose this location!

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank ortizmatthew1995
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 March 2020

The location was fantastic for late arrival and early departure. The staff was outstanding, very pleased with happy hour(s). The rooms were spacious, it was near to hear about the future renovations and improvements being made.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank cswartz2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2020

I stayed at the Hilton Vancouver Airport early March 2020 as this was the host hotel for a conference I was attending. The hotel was "meh" - the price was >$200/night plus parking, boring interior decorating, my room was noisy with elevator movement noise - whenever the elevator was used I could hear the mechanics of it from anywhere in my room. The pool/hot tub/fitness areas were under construction so inaccessible. It is not very convenient to access these amenities in a different building. I would not recommend for a holiday stay, it suited the purpose of the conference attendance, but that's about it.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank bonba2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2020

Great place, very clean and close to everything. Restaurant service is good and the food quality is pretty good considering hotel restaurant. And the rooms/beds are very comfortable. Beds are extremely comfy!

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank jbigguy65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SanjeetSadana, General Manager at Hilton Vancouver Airport, responded to this reviewResponded 27 February 2020

Dear Guest,

Thanks for staying at the Hilton Vancouver Airport and your feedback.

We are delighted that you liked our restaurant CAVU Kitchen Bar for its food and service. Our location is definitely as asset. We appreciate your feedback on our Hilton beds as well.

We look forward to welcoming you again soon.

Sincerely
Sanjeet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2020 via mobile

Stayed here on business. The hotel is off site from the airport about 5 km. The value is good for the price but if you’ve got an early flight out the on site hotel may be a better choice.
The hotel is clean and organized. Slightly dated but not detrimental to overall effect. Staff was very helpful and courteous.
Ate in the restaurant. Great Caesar salad with chicken and reasonable bar to drink from.
Very slow when I visited.

Date of stay: February 2020
Trip type: Travelled on business
1  Thank passingonthrough
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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