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gmanyvr
Vancouver, Canada

If you need a ride to the airport, don't stay here.

1.0 of 5 bubblesReviewed 24 Dec 2023
If you're looking for a quality airport hotel experience, stay somewhere else.
As far as the rooms go, they're rooms, so that's fine. The lounge they boast about is a joke (the food especially was at best laughable). They don't disclose that because of the property owners affinity for not paying employees fair wages, they don't offer a shuttle to the airport, until they're asked, and then they are VERY clear they they don't have a shuttle and they most definitely will 100% absolutley NOT reimburse you for a cab/uber to the airport.
Date of stay: December 2023
Room Tip: Stay elsewhere.
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yannick simovich, General Manager at Vancouver Airport Marriott Hotel, responded to this review
Responded 26 Dec 2023
Dear Guest,
thank you very much for posting a review of your stay at the Vancouver Airport Marriott Hotel. Our sincere apologies for not meeting your expectations during your stay. The Vancouver Airport Marriott Hotel is not on strike and operates as normal. We do apologize about the shuttle inconvenience and are hopeful that our shuttle provider will resume their dispute very soon. Once again thank you very much for your review.
kindest regards
yannick
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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21 - 26 of 919 reviews
Reviewed 21 November 2023 via mobile

Incredibly large, modern, and beautiful rooms with super comfy beds.

Located conveniently close to the airport, and right across the street from a major shopping mall. Also within walking distance to several food options, and the Sky train station should you wish to head into the city.

The only negative was that I found it a bit loud. There were constant car horns blaring due to striking employees picketing on the sidewalk just off property of the hotel. This made it difficult to sleep in past 7am, and nearly impossible to try and rest prior to working overnight.

Date of stay: November 2023
Trip type: Travelled on business
Thank meowatmacy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2023

I stayed here with my son the day prior to, and the day after a cruise. The airport shuttle was convenient. The on-site restuarant was nice. The staff were friendly and helpful. They gave some solid suggestions of where to walk to for nearby food that my son would enjoy. Would be happy to stay here again.

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank NickJ615
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2023

The service was poor probably because a strike is going on and the staff was not happy working there. This hotel is far away from the airport. It has no shuttle from the airport upon arrival at Vancouver Airport.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Steve P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yannick simovich, General Manager at Vancouver Airport Marriott Hotel, responded to this reviewResponded 25 September 2023

Dear Guest,
thank you very much for posting a review of our hotel on Trip Advisor. Our sincere apologies for not meeting your expectations during your stay. The strike is at a hotel nearby and not at the Marriott, thus shouldn't have impacted our service. Please contact me directly to discuss this matter further. Once again, our sincere apologies and thank you for posting a review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2023

The airline booked us in here overnight after our connecting flight was delayed.
We arrived too late and left too early for food, but the bed was very comfortable and the shower excellent so was just what we needed.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank debedw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2023

Was accommodated at the Marriott for one night as a distressed traveller after an Air Canada transcontinental cancellation. The hotel acknowledged my Bonvoy Titanium status and provided a very nice one bedroom suite with a small outdoor balcony area which was nice to get some fresh air. While I was only at the hotel for six hours, I was pleased with the room's amenities which were consistent with Marriott's brand standards (from the lights to the closet to the toiletries from thisworks). I don't understand why some other reviewers report having subpar rooms, since my experience has been that this property is quite consistent. Between my previous stay in Dec 2021 where I was accommodated in a Junior Suite and this stay, I had no issues with the amenities or service, and the hard product has held up very well.

Date of stay: August 2023
Trip type: Travelled on business
Thank Tommy K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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