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Nick J
San Diego, California

Easy location to stay before or after a cruise

5.0 of 5 bubblesReviewed 22 Oct 2023
I stayed here with my son the day prior to, and the day after a cruise. The airport shuttle was convenient. The on-site restuarant was nice. The staff were friendly and helpful. They gave some solid suggestions of where to walk to for nearby food that my son would enjoy. Would be happy to stay here again.
Date of stay: June 2023
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 24 September 2023

The service was poor probably because a strike is going on and the staff was not happy working there. This hotel is far away from the airport. It has no shuttle from the airport upon arrival at Vancouver Airport.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Steve P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yannick simovich, General Manager at Vancouver Airport Marriott Hotel, responded to this reviewResponded 25 September 2023

Dear Guest,
thank you very much for posting a review of our hotel on Trip Advisor. Our sincere apologies for not meeting your expectations during your stay. The strike is at a hotel nearby and not at the Marriott, thus shouldn't have impacted our service. Please contact me directly to discuss this matter further. Once again, our sincere apologies and thank you for posting a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2023

The airline booked us in here overnight after our connecting flight was delayed.
We arrived too late and left too early for food, but the bed was very comfortable and the shower excellent so was just what we needed.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank debedw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2023

Was accommodated at the Marriott for one night as a distressed traveller after an Air Canada transcontinental cancellation. The hotel acknowledged my Bonvoy Titanium status and provided a very nice one bedroom suite with a small outdoor balcony area which was nice to get some fresh air. While I was only at the hotel for six hours, I was pleased with the room's amenities which were consistent with Marriott's brand standards (from the lights to the closet to the toiletries from thisworks). I don't understand why some other reviewers report having subpar rooms, since my experience has been that this property is quite consistent. Between my previous stay in Dec 2021 where I was accommodated in a Junior Suite and this stay, I had no issues with the amenities or service, and the hard product has held up very well.

Date of stay: August 2023
Trip type: Travelled on business
Thank Tommy K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2023

I would like to commend a waitperson by the name of Shenaz. She served us breakfast in the restaurant and was outstanding in terms of friendliness and service. I have seldom encountered such attentiveness to customers while making certain that our needs were met on all counts. She made us feel as though we were her most important patrons although this was the first time that we ate at this Marriott restaurant. Absolutely fantastic individual and deserves kudos for her excellent service.
Thank you, Edgar Yang

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank edgaryang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2023

Stayed here one night before heading to the airport early the next morning. The location is great and did the job perfectly being only a 10 minute drive to the airport. There are also plenty of places to get food nearby, I’d highly recommend Thai House. The area around the hotel really feels like you’ve gone to Asia without having gone on a flight.

From the outside the hotel looks like nothing special but it so much nicer inside. Parking was a bit of a headache as the additional multi story car park has no lifts but we eventually found a space outside the front entrance in the parking area there.

We got upgraded to a one bed suite which was surprisingly nice. Something that may be an issue for others is that the bathroom is more like a hallway between the living area and bedroom which only has two sliding doors to close off. If someone is in the bathroom and you are in either room it’s a bit awkward. The rest of the suite was nice with a comfortable sofa, big tv and decent bed.

The hotel was pretty quiet when we checked in and was not bad over night. The only noise was from the main road so I’d bring earplugs. The next morning when we went to check out it was super busy even at 6am as huge groups had just arrived with hundreds of suitcases!

If we had been staying more than one night I’d have checked out the pool but we did not have time. All in all it was a good stay and did the job perfectly.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Maya5311
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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