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All reviews fogg n suds car dealership front desk vancouver airport restaurant attached great stopover bus stop shuttle service check in was a breeze free shuttle on site restaurant would stay here again ice machine clean hotel booked this hotel coffee maker nice stay
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Reviewed 5 weeks ago

Stayed at this hotel the night before a cruise. We were greeted by Ralph and he was very professional and efficient with checking us in. It was our first time in Canada and we had some logistic questions about transportation and parking. Ralph was very knowledgeable and made reasonable suggestions and solutions to our concerns.

This act alone gave us a sense of ease and the ability to enjoy our continued vacation. After our cruise, my wife and I returned to this hotel and stayed another night. With a free airport shuttle, great food from Fogg N' Suds, and the great hotel staff, we will certainly be back to stay.

Thanks Ralph, Stephen and the rest of the staff

Room Tip: Any floor will do. Might want to shy away from elevator area. Kind of noisy if youre a light sleeper.
  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank rfdbully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you so much for your 5-stars review! So great to read you loved our friendly and helpful customer service, especially Ralph and Steven, and you received all the information you needed to make your vacation perfect.
I am so glad you enjoyed your stay with us and are planning on coming back! We are looking forward to welcoming you again soon!
Kind Regards,
Alessandra
Guest Services Manager

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Reviewed 8 October 2018 via mobile

Has good location to airport Free transportation to and from airport excellent Room clean large tv with HD Nice amenities but has a lot of plane noise Front desk helpful Restaurant on sight Overall good value

Stayed: October 2018, travelled as a couple
Thank Tom E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this reviewResponded 5 weeks ago

Dear Tom,
Thank you for taking the time to write a nice review about your stay with us. I am glad you had a great time and considered your stay a good value. We are 15 minutes drive from the airport so the noise from the planes is usually minimal, but I am sorry it disturbed you.
I hope to see you again soon!
Kind Regards,
Alessandra
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018 via mobile

.. So comfortable after a long flight. Staff very helpful and provided us with your to fix a broken suitcase. The coffee machine looked good but ultimately baffled us but never mind because the breakfast coffee was good

Stayed: October 2018, travelled as a couple
Thank Kerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this reviewResponded 5 weeks ago

Dear Kerry,
I love your description of the "glorious bed", which you found so comfortable after a long flight!
I am looking forward your next visit!
Kind Regards,
Alessandra
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2018 via mobile

Close to the airport, courtesy shuttle. Modern fresh hotel, good sized rooms with comfortable beds and a modern decor. A great spot to rest and recharge before or after a international flight. The breakfast is fresh & tasty. The pastries are worth the stay.

Stayed: October 2018, travelled with family
1  Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this reviewResponded 5 weeks ago

Dear David,
I am so glad you enjoyed your stay in every detail and especially loved the breakfast at the Fogg N' Suds.
Thank you for your review. I am looking forward to welcoming you again soon!
Kind Regards,
Alessandra
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2018

I believe that all rooms here have now been refurbished.
Nice to use a modern well thought out room; but still only one place to open a suitcase; other than on the floor.
Nicest mattress of our 6 week road trip AND they give a choice of pillows in the room.
We had a booking problem on check-in (Sat 22nd) but Anri and Arlen were very helpful in getting this sorted and then trying to give us quieter rooms. The hotel is next to a busy road and the rooms near the two separate elevators or the ice machine would be even noisier.
Very good incl Wi-Fi.
$8 + tax pn for parking.
The Sudds and Fugg adjoining restaurant is very much recommended; both for dinner or for their $12.95 + tax pp hot buffet breakfast
An excellent value choice for airport connections; but closer to Vancouver city centre hotel options would make more sense for a city stay.

Room Tip: Rooms near the elevators are noisier
  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank KeenPhotographer-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this reviewResponded 25 September 2018

Dear Guest,
Thank you for taking the time to write a nice and detailed review about your stay at our hotel. I am glad you enjoyed the room, the efficient wi-fi and the meals at our restaurant. Great to read Arlen and Anri took care of you and helped you with your reservation issues and with your room preferences.
We hope you will return soon as we are looking forward to welcoming you again!

Kind Regards,
Alessandra
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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