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knbeet

Excellent service

4.0 of 5 bubblesReviewed 30 Jan 2020
Always get excellent service and love the park and fly option. It’s a convenient location to airport with a shuttle or a quick taxi ride. The rooms are clean and comfortable and you can even get a free coffee in the lobby!
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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ArthurwongAIR, General Manager at Accent Inn Vancouver Airport, responded to this review
Responded 3 Feb 2020
Dear knbeet,

Thank you for taking the time to submit your review for us here at Accent Inn Vancouver Airport based on your recent stay with us. It was marvelous to read that you loved every aspect of your experience with is and that what truly stuck in your mind was the service my team delivered. We'll certainly strive to exceed your expectations next time to the point that you'll rate us 5 stars. See you soon. Till next time, all the best!

Arthur Wong
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,497)
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Reviewed 21 January 2020

We stayed here twice in January; and they were very accommodating. We had an early check in on one stay and it worked out perfectly. The beds were good the shuttle got us to the airport and we had parking for our car until we got back.

Date of stay: January 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank buttercup4297
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ArthurwongAIR, General Manager at Accent Inn Vancouver Airport, responded to this reviewResponded 28 January 2020

Dear buttercup4297,

Thank you for taking the time to submit your review for us here at Accent Inn Vancouver Airport based on your recent stay with us. It was great to read that you loved your entire experience especially our extended parking associated with our Stopover Package. We'll certainly strive to exceed your expectations next time to the point that you'll rate us 5 stars. See you soon. Till next time, all the best!


Arthur Wong
General Manager

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Reviewed 17 January 2020

Great hotel! Absolutely spotless. Comfy bed, great big pillows. The staff were amazing. Friendly, helpful. We were here during a huge snowstorm. The staff were pushed to the limit I'm sure but still friendly.
Pet friendly. Our little pooch was welcomed.
The shuttle to the airport was on time, even during all the difficult road conditions.
I would not hesitate to stay here again and recommend this hotel. Great value also.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank 57marlea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ArthurwongAIR, General Manager at Accent Inn Vancouver Airport, responded to this reviewResponded 21 January 2020

Dear 57marlea,

It was fantastic to read that my team here at Accent Inn Vancouver Airport was able to exceed your expectations during your recent stay with us. Thank you for the wonderful comments about your entire experience with us and especially the service my team delivers. We hope that your travels bring you back to Vancouver soon. Till then, all the best!


Arthur Wong
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020

Great rooms. Clean, warm and bright. Good pillows. Free shuttle from airport. Smooth check-in service. Easy access to three good restaurants. Have stayed here for many years before and after flying out on trips from YVR. We will be back!

Room tip: We always request rooms at the back on the first floor. Sleep wonderfully in their comfy beds!
Date of stay: January 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank travel_diva763
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ArthurwongAIR, General Manager at Accent Inn Vancouver Airport, responded to this reviewResponded 21 January 2020

Dear travel_diva763,

It was fantastic to read that my team here at Accent Inn Vancouver Airport was able to exceed your expectations during your recent stay with us. Thank you for the wonderful comments about your recent experience and that you'll certainly choose us again the next time you're returning to Vancouver. We certainly look forward to welcoming you back again soon. Till then, all the best!


Arthur Wong
General Manager

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Reviewed 15 January 2020 via mobile

Hotel is recently renovated, and rooms are spacious, clean and well equipped with appliances. Definitely a big improvement over our last stay there some years ago and well worth to spend a weekend when visiting B.C.

Date of stay: December 2019
Trip type: Travelled with family
1  Thank Y7141UJpeterl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ArthurwongAIR, General Manager at Accent Inn Vancouver Airport, responded to this reviewResponded 21 January 2020

Dear Y7141UJpeterl,

Thank you for taking the time to submit your review for us here at Accent Inn Vancouver Airport based on your recent stay with us. It was great to read that you loved your recent experience with us and that it was a huge improvement over your previous stay. We'll certainly strive to exceed your expectations next time to the point that you'll rate us 5 stars. See you soon. Till next time, all the best!


Arthur Wong
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2020

This is not a five star place but it is well kept, clean, good size room and the beds and pillows are great. No breakfast included as in other places but when you leave at 5 am you don't need it. The adjacent restaurant had good food and is good value. The morning clerk was not overly pleasant but perhaps it was too early. Coffee and papers in the lobby are much appreciated.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank gail r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ArthurwongAIR, General Manager at Accent Inn Vancouver Airport, responded to this reviewResponded 14 January 2020

Dear gail r,

Thank you for taking the time to share with me your feedback pertaining to your recent stay with us here at Accent Inns Vancouver Airport. I'm glad that overall your experience with us was great and would certainly love to take this opportunity to apologize for the concern you shared with me about your early morning interaction. Rest assured your feedback has been shared with my team so that we can continue striving to ensure our entire hotel can only be described as exceptional. We certainly hope that you'll be back again and look forward to welcoming you back to the Accent Inns Vancouver Airport soon. Till then, all the best!


Arthur Wong
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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