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Fairmont has excellent service, super friendly team including concierge, front desk, royal service, housekeeping, IRD and bell. Lovely place with airport view to enjoy the sunrise and sunset. Would be better of the AC could be cooler, but it was a cozy room for quarantine.
Date of stay: July 2021
Trip type: Travelled as a couple
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it was great but there is no help when I arrive check-in level so we need to search for the entry elevator.
I also get unstable wifi connection in the room. I kept getting log out while doing some work from the room
Date of stay: June 2021
Location
Cleanliness
Service
Ask Howard0401 about Fairmont Vancouver Airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Vancouver Airport, Other at Fairmont Vancouver Airport, responded to this reviewResponded 26 June 2021
It is wonderful to know that you had a good stay however I am disappointed to know that your arrival experience was not perfect, nor was the Wi-Fi in your guestroom. I appreciate your comments as we cannot improve without feedback from guests such as yourself. Wishing you safe travels ahead and we hope to have another opportunity in the future to be at your service again.
Warm regards,
Patrick Gosselin General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairmont Hotel at the airport is fantastic. Located within Vancouver airport easy access from the terminals. Fabulous food, clean rooms and helpful and friendly staff. Would highly recommend. Will be back.
Date of stay: June 2021
Trip type: Travelled solo
Ask W8113UDkimw about Fairmont Vancouver Airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Vancouver Airport, Other at Fairmont Vancouver Airport, responded to this reviewResponded 26 June 2021
I'm thrilled that your experience at Fairmont Vancouver Airport was exactly what we strive to provide, particularly the service. Thank you for taking the time to share your kind words and for highly recommending our hotel to other travelers. My team and I can't wait to welcome you back again and we send you best wishes for a wonderful time in Canada!
Warm regards,
Patrick Gosselin General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
My family and I are on our 3rd day of the mandatory hotel quarantine. We chose this hotel because of its location and ease in bringing our luggages. You don’t need a vehicle to get to it. It’s within the airport complex itself. It’s a very comfortable hotel and the staff are very helpful and friendly. Since we are not allowed to get out we always have to call for room service and it’s in gastronomic proportions. None of could ever finish a whole meal. All meals we ordered were delicious! We have no complaints whatsoever. The only thing worrying us now is I think all gained a couple of pounds from the all the food without being able to exercise. We check out tomorrow since we got our pcr results which resulted in negative findings and if ever somebody asks for a recommendation for hotel near the the airport, I would definitely recommend this hotel. The rooms are spacious and clean. The bathroom was nicely designed as you can on the pictures other trip advisors posted. Adjusting to our jet lag was easy because the beds were very comfy and 4 pillows per bed was supplied so we didn’t have to request for extra pillows. Very nice hotel indeed!
Highly recommended!
Date of stay: June 2021
Trip type: Travelled with family
Ask Mr_noni about Fairmont Vancouver Airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Vancouver Airport, Other at Fairmont Vancouver Airport, responded to this reviewResponded 16 June 2021
Your comments and high recommendation made my day - thank you. I am so pleased to read that you and your family enjoyed your time here at Fairmont Vancouver Airport and I look forward to sharing your kind words with my team. Wishing you safe travels ahead and we hope to welcome you again when you next return to YVR!
Warm regards,
Patrick Gosselin General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This was the 3-day mandatory hotel quarantine stay. The COVID-19 safety protocol was in place to ensure safety of the travelers. Food services were speedy and above expectations. The view of the airside was memorable. I strongly recommend this hotel for others.
Room tip: Upgrade room to get a nice view of YVR airside
Date of stay: June 2021
Value
Cleanliness
Service
Ask Lincolnlfchan about Fairmont Vancouver Airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Vancouver Airport, Other at Fairmont Vancouver Airport, responded to this reviewResponded 16 June 2021
With so many hotels to choose from, my team and I are delighted that you chose our hotel for your three day isolation stay. I'm pleased to see that you were impressed with our safety protocols, our food service, and the fascinating views. Thank you for your wonderful feedback and high recommendation of our hotel to other travelers. We hope to see you again.
Warm regards,
Patrick Gosselin General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I would like to thank Cathy in room service, she made me feel extra special, listened to my requests and addressed them professionally. She made me feel at home and her customer service was genuine. I work in the hotel industry and I appreciate staff who go out of their way to make guests feel important. She offered suggestions to make my stay more convenient. Travelling during pandemic to see my father one last time has been stressful for me and Cathy’s warmth and friendliness on the phone brought me so much comfort. I also commend Chef Abraham for addressing my food allergy and for his prompt response. I would also like to thank the lady in front desk, I didn’t get her name. She was very considerate with my evening flight schedule and was very accommodating with late check out. The amazing food in huge portions and the convenient location inside the airport were the highlights of my quarantine stay, This was the best choice and all so worth it!
Date of stay: May 2021
Value
Sleep Quality
Service
Ask cueva77 about Fairmont Vancouver Airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Vancouver Airport, Other at Fairmont Vancouver Airport, responded to this reviewResponded 3 June 2021
Thank you for your feedback and accolades for Cathy & Abraham. I will ensure they are both recognized for the outstanding service each provided—and will endeavor to identify, and thank, the Front Desk Agent who assisted you. The details you have shared will allow me to use their actions as examples of what we all strive to provide—thoughtful and engaging service. Wishing you all the very best and we hope to welcome you back again in the future.
Warm regards,
Patrick Gosselin General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
