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Reviews (58)
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2 - 7 of 58 reviews
Reviewed 8 November 2017 via mobile

Honestly felt it was false advertising...Motel 6 claims to leave the “lights on” and our in room lamps didn’t even have light bulbs. They claimed to have coffee ☕️ every morning but both mornings we went down there was none and they refused to make more...if I had known ahead I would have brought all my own coffee set up We stated we needed a handicap accessible room with a fridge and microwave and the online reservation led us to believe our request was granted. Upon arrival we were notified the only handicap accessible rooms have no microwave or fridge...because we needed those two things I grandma chose to risk the stairs for the sake of family needs. Not enough towels or washcloths, no amenities at all. One, tiny trash can for four people and you basically had to pick up your room everyday if you wanted it cleaned because of some policy which claimed it was dangerous for the staff if they had to touch any personal belongings...literally the cleaning staff told us if even a sock were left on the bed they couldn’t touch/make it. Absolutely Ridiculous❣️No WiFi unless you want to pay an additional $5 per day per person, per piece of technology. The only reason I gave this review two stars was because it was exceptionally clean and the staff smiled the whole time, even when they had to keep denying your request or under deliver for the umpteenth time. I don’t think I could be paid to stay again...so disappointing and all in the name of saving $20. I will gladly fork over the little extra money next time for some first world amenities and peace of mind ☹️

Stayed: November 2017, travelled with family
Thank Lori L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2017

Offered no amenities except hand soap and toilet tissue. Not one picture on walls. Toilet did not have top lid so very easy to knock things off the sink ledge into toilet. The room was small and the bed had no extra blankets available. No free wi-fi. the next day we saw an advertisement for motel 6 that they offered free w-fi plus other amenities.

Room Tip: not recommended
  • Stayed: September 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank eestade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team Member at Motel 6 Spokane East, responded to this reviewResponded 27 September 2017

Dear Guest, Thank you for taking the time to share your review. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe in the expectations of amenities. We are glad to be able to provide Wi-Fi to our guests, but apologize for the inconvenience you experienced with our policy. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

The building and grounds are well maintained. The lobby area is well lit and inviting. The check-in was fast and efficient. The room was clean and the bed was comfortable. Overall, a good place to stay on a budget.

Stayed: September 2017, travelled on business
Thank ChuckMosher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017 via mobile

This motel is currently undergoing renovations so there is some inconvenience with strange smells. Our first nonsmoking room smelled like smoke and the clerk, upon request, reassigned us another room. The hot water was Luke warm but the room was clean. The I-90 traffic noise didn't come through. The rate was cheap enough but you have to pay $3 for internet. So if you are looking for a low cost clean room because you are just passing through this motel will work.

Stayed: August 2017
Thank bhoppins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

No hot water (Luke warm), no shampoo or conditioner, the only "newly renovated" part of our room was laminate flooring. Had to walk through their construction area to get to our room. Right by freeway-noisy...heavy urine spots left on the base of the toilet and what appears to be a pubic hair in bathroom. Vending machine stole our money....I wasted $97. Pay the extra $20-$30 and stay somewhere else

Stayed: August 2017, travelled as a couple
Thank Steve-Kyla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team Member at Motel 6 Spokane East, responded to this reviewResponded 22 August 2017

Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the issues you describe. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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