I don't know which I would rate the higher, the house or the service/attention we received, as both were excellent. Victor was totally agreeable and quick to respond before our arrival, allowing me to change, without charge, our reservation to move arrival and departure forward one day. Then, when our GPS couldn't find the house, he had someone meet us at the local gas station within a matter of minutes. That gentleman led us to the house and checked us in. It was probably the most thorough check-in I've ever received. He started at one end of the kitchen and worked our way through the house, upstairs and downstairs. We have been having trouble with reservations not being totally available as advertised when we arrive. That was not the case here. Everything was ready and the entire house was available to us. The kitchen offered items I've not been finding in other rentals, such as a whole lot of knives and a drawer of spices/herbs, The wood stove heated the living room quite nicely, and we were even provided with firewood. We loved the patio for the warmer evenings. All in all, this was a charming, comfy, cozy house, convenient to the city, very private and quiet, with no surprises!