We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Odyssey21334451973

Great views and resort feel but would appreciate a more comfortable stay.

3.0 of 5 bubblesReviewed 8 May 2024
The location is amazing, beach access and views are great. The pool and spa are a good sized, spa was a good temperature but not quite spa temperature.

The ocean view cabin we were in was dated/mid renovation, and was dirty. Stained sheets, leftover open milk in fridge, floors were dirty and scuffed, blinds had cigarette type holes in them, toilet sliding door was water damaged and didn’t close properly. Couch was filthy, TV remote not working properly. Grout filthy.

It has potential with maintenance and a proper clean. Would come back for the views and resort feel but would appreciate a more comfortable stay if paying a decent amount of money and with the resort being half empty.
Date of stay: April 2024
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$156
Fully refundable
  • Priceline
    AU$156
  • Agoda.com
    AU$140
  • Expedia.com
    AU$156
0.2 km from Blue Lagoon Beach Resort
Free Wifi
Free parking
Outdoor heated spa area with 6 individual outlets.
AU$259
  • Priceline
    AU$259
  • ZenHotels.com
    AU$211
  • Expedia.com
    AU$233
0.0 km from Blue Lagoon Beach Resort
Free parking
Pool
Clean & comfy
AU$169
  • Priceline
    AU$169
  • Expedia.com
    AU$152
  • ZenHotels.com
    AU$169
0.6 km from Blue Lagoon Beach Resort
Free parking
Pool
getlstd_property_photo
AU$210
Fully refundable
No prepayment needed
Go to your Happy Price
  • Booking.com
    AU$210
  • Hotels.com
    AU$201
  • Expedia.com
    AU$209
1.5 km from Blue Lagoon Beach Resort
Free parking
Pool
AU$165
  • Priceline
    AU$165
  • Expedia.com
    AU$162
  • Hotels.com
    AU$162
1.8 km from Blue Lagoon Beach Resort
Free Wifi
Free parking
AU$204
Fully refundable
  • Expedia.com
    AU$204
  • Hotels.com
    AU$186
  • Priceline
    AU$204
3.7 km from Blue Lagoon Beach Resort
Free Wifi
Free parking
AU$485
No fees just great deals
    2.5 km from Blue Lagoon Beach Resort
    AU$158
    • Priceline
      AU$169
    • Expedia.com
      AU$153
    • Official Site
      AU$181
    2.7 km from Blue Lagoon Beach Resort
    Free Wifi
    Free parking
    Exterior view
    AU$120
    • Booking.com
      AU$120
    • Priceline
      AU$120
    • Expedia.com
      AU$120
    2.9 km from Blue Lagoon Beach Resort
    Free Wifi
    Free parking
    Pool with water slide, hot spa and baby pool
    AU$142
    • Priceline
      AU$155
    • ZenHotels.com
      AU$125
    • Expedia.com
      AU$155
    3.2 km from Blue Lagoon Beach Resort
    Free Wifi
    Free parking
    View more hotels in Bateau Bay
    Reviews (222)
    Filter reviews
    222 results
    Traveller rating
    51
    66
    42
    31
    32
    Traveller type
    Time of year
    LanguageAll languages
    Traveller rating
    51
    66
    42
    31
    32
    See what travellers are saying:
    Selected filters
    Filter
    Updating list...
    1 - 6 of 222 reviews
    Reviewed 29 October 2023 via mobile

    A positive was the reception welcoming and efficient. Our Caravan tight, to get the town all off the road back of our Caravan was pressed against the dirt wall. very uneven and very tight access. The amenities needed some maintenance for leaking taps, we had cold showers on both nights. WiFi that was not useable. As the caravan sights are $66 per night not value for money

    Room tip: Check prior to booking details of Caravan site being offered.
    Date of stay: October 2023
    Trip type: Travelled as a couple
    Thank Murray J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 October 2023

    Great spot but, make sure you have food for dinners as the kiosk is barely open and only has a set menu for breakfast and lunch - the same menu for both.
    Book a newer cabin, ours was the Garden View - whilst only a short stroll to the beach, we had sand all through our cabin on arrival, mould in the bathroom, not a very clean feeling when using any utensils and a very mouldy/old smell throughout.

    If we were to book again, I’d definitely be booking a newer ocean view cabin with all the odds and ends.

    Date of stay: September 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank ejcarr159
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Ian Negline, Owner at Blue Lagoon Beach Resort, responded to this reviewResponded 19 October 2023

    THankyou for the review please let our reception team know if you are not satisfied with the cabin and we can get housekeeping to address your concerns. Or as you have mentioned many of our cabins have either been recently fully renovated with new bathrooms and kitchens or the whole cabin is new. Garden cabins are our entry level cabins.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 October 2023

    Beautiful Resort, great location plenty activities for the whole family and lovely friendly staff. Our cabin was lovely and clean with all the amenities you need and a lovely comfortable beds. Looking forward to our next stay :)

    Room tip: The Outdoor spa gets crowded so get there early:)
    Date of stay: September 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank Kayelene T
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 5 October 2023

    It saddens me to write this review (have written direct to resort but no response) as after many lovely stays at the Blue Lagoon over the last 20 years we have now experienced our first bad one. Our air conditioner would not work so my daughter went to reception where she was rudely accused of having the temperature on too low (we could not get it on let alone set a temperature!). The maintenance man was lovely and had it working and showed us how to reset it. Unfortunately after he left it continued to stop working even after restarting. It obviously needs replacing. We absolutely sweltered. The cabin was an old one with one small two seater sofa for a family of four. The pools were overcrowded which you would expect for a long weekend but children were running everywhere on the slippery tiles and pool bombing. For a busy weekend I really think there should be a pool guard - not much money to prevent a tragedy occurring. Having been to the resort so many times over the years I unfortunately know of one. With all of these issues I really think $632 per night was an absolute rip-off and will look elsewhere for accommodation next year.

    Date of stay: October 2023
    Trip type: Travelled with family
    Thank Eyeofcat8888
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 1 October 2023

    The Blue Lagoon Beach Resort caters for a large number of guests. Due to the number of people the toilets are in constant use and therefore need regular cleaning. Toilet paper strewn around, seats dirty and floor filthy from sand and shower use. No good enough. Especially for the high price of staying.

    Date of stay: October 2023
    Trip type: Travelled with family
    Thank Margaret B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Ian Negline, Owner at Blue Lagoon Beach Resort, responded to this reviewResponded 3 October 2023

    Thankyou for your feedback Margaret, the toilets are cleaned twice a day during peak times, some guests have provided positive feedback on the bathroom, if you ever have concerns please contact reception and we address the issue ASAP. it is very busy over the Long weekends. maybe a booking in our shoulder season may be more suited.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    View more reviews