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leisa75
Lennox Head, Australia

Don’t waste your money

2.0 of 5 bubblesReviewed 14 Sept 2023via mobile
Sadly disappointed on the state of our cabin. Very old , dirty and not worth the $1000 for three nights. The lounge was putrid. We laid a blanket on it to sit on. The internal floors were filthy scratched and not sealed timber. The blinds were mouldy, dirty and had holes in them. The bathroom mouldy around window frames and tiled areas. Broken out door furniture which should be thrown out before someone sits on it and falls through. Sliding cavity doors broken and in need of replacement as big scratches all over them. Freezing at night in bedrooms as no heating in these areas only in lounge. Overall everything was very tired and in need of desperate renovation or a knockdown. 2 stars given is being generous, although on the upside the staff in office and cafe very friendly and helpful.
Date of stay: September 2023
Room Tip: Newer cabins on beach front
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian Negline, Owner at Blue Lagoon Beach Resort, responded to this review
Responded 16 Sept 2023
Thankyou for your feedback Leisa, we are always looking to improve. As you would be aware from your visit we have 12 brand new cabins and have recently renovated another 14 cabins with brand new kitchens and bathrooms. We are working our way through all our cabins, hopefully for your next stay visit you request one that has been recently renovated.
Book direct and we can certainly point you in the right direction.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (222)
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    7 - 12 of 222 reviews
    Reviewed 12 July 2023

    Great caravan park with sites within meters from the beach. Make sure you provide correct caravan length when booking as some sites are quite tight to get in/out of.
    Amenities are OK but could do with a little bit of an update, but still clean and tidy.

    Date of stay: July 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Sprocket_1966
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 29 June 2023

    We had a powered sites with an amazing view and the Staff were were very friendly and most helpful. The view was great within walking distance to have a coffee at the surf club. Can't wait till we get back for our next visit.

    Date of stay: June 2023
    Trip type: Travelled as a couple
    Thank Glenice N
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 17 June 2023

    BEAUTIFUL ACOMADATION I LOVED IT MY 2CND FAVOURITE HOLIDAY BUT THE CABIN HAD ONE BATHROOM.
    I COULD LIETRALY LIVE HERE THAT’S HOW GOOD IT WAS I’S A TIME I COULD NEVER FORGET THAT’S HOW GOOD IT WAS THANKS BLUE LAGOON.

    Date of stay: July 2022
    Trip type: Travelled with friends
    Thank Cooper C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 June 2023

    Spectacular views for sunset and sunrise. We had a powered site and found it quiet with clean amenities and helpful staff, who recommended local dining places. Would stay here again although I gather it would be very busy in summer

    Date of stay: May 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank esshgee
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 12 March 2023

    This place is way overpriced, we paid $493 per night for 2 bedroom cabin and the cabin is old & dirty, amenities provided for only one day, no housekeeping so you use the same towels. You can book a five star hotel in Sydney CBD for less amount.

    Room tip: Not recommended unless you are camping
    Date of stay: March 2023
      • Value
      • Location
      • Service
    Thank eric l
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Ian Negline, Owner at Blue Lagoon Beach Resort, responded to this reviewResponded 14 March 2023

    Thankyou for your feedback, you will be glad to know that all our 2 bedroom beachfront cabins will be fully renovated this year with new kitchens , bathrooms and the addition of larger deck for outdoor entertaining.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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