Visited today for a family birthday meal. Loved the decor but once seated we waited 15 mins for someone to take a drinks order no-one came so we approached a staff member. Food took 45 mins to arrive and was cold or only warm. The steak on my salad was well-done but I ordered medium and is wasn’t just cold, it was as though it had been cooked and sat in the fridge whilst everyone else’s food was cooked. My sons burger bun was rock hard and his burger cremated.
The only offer was to have all the meals re-cooked which we declined, given the time we had already waited, so most of the food went to waste.
The waitress was lovely and for her service alone we gave her a tip but the kitchen staff really let the celebration down.
I won’t be rushing back, which is a shame. Had the restaurant been busy we could have been more forgiving but there were only 3 other tables filled!!
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