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BethanyFoodAndTravel

Beautiful hotel but overpriced food/excursions

Review of Rayavadee
4.0 of 5 bubblesReviewed 19 May 2024via mobile
We had a very relaxing stay at Rayavadee. The grounds of the resort are absolutely stunning and the 'rooms' are actually small two storey buildings that are very comfortable and well designed. The staff were all super friendly and welcoming.

The only thing that put a dampner on the trip for us was the price of food, drink and excursions at the resort. There aren't many other options nearby so we did end up eating most of our meals onsite. The prices are at least 2 or 3x more prices for Thailand, and more than we would even expect to pay in the UK. For example, one Pad Thai was THB790 (£17), a couple of bottles of sparkling water at dinner cost over £10 (no free water options). Our meal at the Grotto cost £240 for 3 courses and 2 cocktails. The food was no where near the best we had in Thailand. We ended up booking a local provider for a private excursion as Rayavadee were charging more than double the local provider for a shorter excursion. We expect to pay a premium for being in a luxury resort but the level of overpricing left a bad taste in our mouth - we've stayed at luxury resorts all over Asia and South America and never seen prices like this. I'm not sure we would come again on this basis.
Date of stay: May 2024
Trip type: Travelled as a couple
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Songpop Songboon, Guest Services / Front Office at Rayavadee, responded to this review
Responded 23 May 2024
Dear BethanyFoodAndTravel,

Thank you very much for taking the time to share your feedback with us on Trip Advisor.

We are glad you liked the resort and appreciated the service and the efficiency and friendliness of our Team. We are glad to hear you liked the accommodation as well as our spacious garden which you could walk around and spot the abundance of flora and fauna.

Overall, we are glad you enjoyed your stay. We do hope to have the chance to welcome you back again one day soon.
Wishing you all the best in the meantime.

Kind Regards,

Songpop Songboon
Assistant Tonhong Manager

Rayavadee, Krabi

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 19 May 2024

Absolutely memorable stay. Rayawadee is my favorite hotel in Thailand, and the quality of service never fails to impress me everytime. The decor and interior design is extremely elegant and tasteful, combining different styles and inspiration from all over the globe highlighting our tropical asian heritage. Garden landscape, walk ways, brings me back to Henri Rousseau’s paintings. I never want to leave.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Patricka C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Songpop Songboon, Guest Services / Front Office at Rayavadee, responded to this reviewResponded 23 May 2024

Dear patrickac2016,

Thank you for taking the time to share your fantastic experience during your recent stay with us.

We are very glad to know you appreciated the resort surroundings and the flora and fauna which make our natural setting so unique. Thank you as well for mentioning our accommodation and impeccable service.

We can't wait to welcome you back again soon!

Kind Regards,

Songpop Songboon
Assistant Tonhong Manager

Rayavadee, Krabi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2024 via mobile

About an hour transfer from Krabi airport by 40 mins minibus and 20 mins boat, and because the tide was out, by tractor and trailer up the beach!

Rooms were spacious two story suites, we didn’t have a pool, but some do. Fully air conditioned and a welcome break from the heat and humidity. So you are effectively in your own part of the ground making it very quiet and peaceful.

Pool area was clean and spacious with a nice area overlooking the beach. Loungers, towels, cold water and ice lollies were provided.

All the restaurants on site were really good offering a nice variety of food. The Grotto definitely one for a special night out, get there before sunset for some stunning photos. We had the seafood platter to share which was delicious.

The Krua Phranang is more Thai specialised and was probably the best food we had.

What makes the place special are the staff. So polite, helpful and welcoming. Our room was spotless and there was a turndown service each evening. Towels etc were replaced as often as needed.

In the restaurants and bars they quickly got to know you and where you like to seat and what to drink. All helps you feel special.

The beaches are shallow, sandy and safe (no patrols) with canoeing and boarding if desired.
Sunset on Railay beach is beautiful and you can also take boats out to see the islands.

There is some great wildlife. 3 different troups of monkeys (some cuter than others!) some pretty impressive lizards, massive snails, even a tortoise!

Room tip: We did have tropical storms so listen to the locals
Date of stay: May 2024
Trip type: Travelled as a couple
Thank OrangeElephant69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Songpop Songboon, Guest Services / Front Office at Rayavadee, responded to this reviewResponded 23 May 2024

Dear OrangeElephant69,

Thank you so much for taking the time to share your experience of your recent stay at Rayavadee.

We are grateful for your kind compliments on our food, accommodation and other facilities. Glad you liked the grounds and all the wildlife that inhabit this area and the breathtaking beaches. You had an amazing time.

We hope you get the chance to visit us again in the near future!

Kind Regards,

Songpop Songboon
Assistant Tonhong Manager

Rayavadee, Krabi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2024

We stayed in the hotel 5 days , we have the feeling that we were in paradise. We never forget this amazing resort . The landscape and architecture create the feeling that we are in the place that we dreamed to find.
The staff was so friendly and the service in all departments was more than perfect.

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Antonia P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Songpop Songboon, Guest Services / Front Office at Rayavadee, responded to this reviewResponded 22 May 2024

Dear 851antoniap,

Thank you for choosing Rayavadee, for your holiday. We are exceptionally thankful for your great review and taking the time to share your feedback.

We are delighted that you had a memorable stay, and we hope to welcome you back again in the future.


Kind Regards,

Songpop Songboon
Assistant Tonhong Manager

Rayavadee, Krabi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2024

Environment is great. Staffs are kind. View is perfect. I had a very nice proposal ceremony here. Thanks the activities plan adviser Pinanong. The check in and check out process is good, you need not to think just fellow the arrangements. The resort had thinking everything for you.

Room tip: The activities are expensive
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Yang S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Songpop Songboon, Guest Services / Front Office at Rayavadee, responded to this reviewResponded 22 May 2024

Dear yangs467,

Thank you for sharing your recent stay with us on Tripadvisor.

Your comments are really appreciated, especially your compliments on our staff, in particular Khun Pin-Anong.
We are delighted that you enjoyed the resort and that we could be a part of making your special proposal ceremony a memorable one.

It was our pleasure to welcome you, and we look forward to creating more memorable experiences for you in the future.

Kind Regards,

Songpop Songboon
Assistant Tonhong Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2024 via mobile

Without a doubt the most incredible resort I’ve ever stayed in. The location was second to none, with a variety of beaches with plenty of areas for lounging and cocktails. The grounds are very well maintained, with a more wild aesthetic that suits the location perfectly. It was fun to see the cute dusky leaf monkeys and their babies swinging in the trees in the evenings around our pavilion and alongside the pool.

Our pavilion was lovely. The furnishings and attention to detail really makes you feel like you’re somewhere special.

No review of Rayavadee can be complete without mentioning the staff. Nothing is too much trouble. Everyone has a greeting and a warm smile - from the restaurant staff to the activity coordinators to the groundkeepers.

Rayavadee is a special place that I hope to return to again some day.

Date of stay: April 2024
Trip type: Travelled with family
Thank Heidi S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Songpop Songboon, Guest Services / Front Office at Rayavadee, responded to this reviewResponded 7 May 2024

Dear Heidi S,

Warm greetings from Rayavadee! Thank you very much for taking the time to write a detailed review on Trip Advisor and for sharing your experience with us.

Thank you for your kind compliments on our staff, I will share them with the team. I am very glad to know you appreciated the resort surroundings and the flora and fauna which make our natural setting so unique. Glad you got to see some of the cheeky monkeys that also share the beautiful grounds with us.

Your wonderful comments are truly appreciated, and all of us look forward to welcoming your back again on your next visit at Rayavadee.

Kind Regards,

Songpop Songboon
Assistant Tonhong Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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