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Jordan W
Milton Keynes, United Kingdom

Avoid, there are much better places with nicer management!

1.0 of 5 bubblesReviewed 18 Aug 2023
AVOID AT ALL COSTS! Rude staff, rude management, zero compassion or empathy. I injured myself on day 2 so asked to check out early to stay somewhere more central and they refused saying it was non refundable and they had already charged my card which they never told me they were going to do. I gave my card details as security thinking I would pay here but apparently that's not the case and they don't tell you that. The rooms are dated, the doors don't even lock properly. Bugs get into your rooms through gaps in the doors. It's so far from anything - don't think you can just pop to a shop or a restaurant or into town as it's a long walk. They charge extortionate amounts for food, massages and laundry here so you would want to go into town for these things but it's a mission. Honestly it's not worth it at all. The Aircon is rubbish, it's so noisy due to the long tail board passing and doors / windows that don't isolate the sound in the slightest. It's not peaceful here despite being surrounded by nature which is the only good part but the rest of it means it's just not worth it at sll. So do yourself a favour - take a look at all the bad reviews on all the websites and you'll see I'm not alone in thinking this. Stay closer to town or stay in a better quality place elsewhere if you're not fussed about being close to railay town and beach. I have travelled extensively and I work in the hotel industry so I am talking from a lot of experience here. Don't make the mistake of staying here, save yourself the stress from this horrible place!
Date of stay: August 2023
Room Tip: Just don't book it! Stay somewhere else!
Trip type: Travelled solo
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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Reviewed 31 May 2023

According to Google the Railay Great View is a 3 star Hotel which means it should offer a broad range of amenities and the service & design are of good quality. In this regard the hotel by exceeded my expectations hense the 5 star review.

Knowing Railay is famous for its bars & parties I wanted somewhere far enough from the action to be sheltered from it and near enough for my 21 year old to get there at night himself. Also on the wish list was a pool, some character, Wi-Fi and ideally a nice veranda, again I came up trumps with the Railay Great view.

Accessible from Railay West pier by traditional long tail boat or a 15 minute walk on a paved trail (just about manageable with a stroller).

The resort is located on a steep rocky incline which means it’s definitely unsuitable for anyone with mobility issues or high blood pressure…that said once the effort is made to climb to your room through the jungle foliage the reward is worth it with stunning chalets, decorated in a traditional red woods style but complete with room service, stocked minibars (no alcohol), boiling hot rainwater showers, air con, tea & coffee making and generous verandas. The trees are filled with monkeys and the grounds full of lizards and orchids.

There are two small private beaches at the resort but both could do with some TLC from the litter fairies and perhaps a deck chair or two, but the pool is spotless with picturesque views of West Railay beach through the trees.

There were no other children at the resort & no bar (the restaurant served alcohol but closed at 9pm) so expect a quiet but idyllic atmosphere. We paid just under €60 per room per night including breakfast so great value too.

In conclusion while my feelings on the Railay area are mixed I would return in a heartbeat if only to stay at this resort again.

#Tip: if booking request room 1, 2, 3 or 4, these are in the best location and are being renovated at the moment so are likely to have the wow factor when finished, failing this challet 32 & 33 are accessible without climbing steps.

Room tip: #Tip: if booking request room 1, 2, 3 or 4, these are in the best location and are being renovated at the moment so are likely to have the w
Date of stay: April 2023
    • Value
    • Location
    • Service
1  Thank capturetheadventure
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 May 2023

We’ve visited Railay more times than I can count and I’ve always wanted to stay here. I finally convinced my husband to split our 3 week stay between sand sea and this resort.
Positives
1.beautiful location in the jungle
2. Free boat to Ao Nammo
3. Reasonable sized rooms all with partial sea view.
4. lovely pool.

Negatives
1. 20 min walk to Railay which is absolutely fine if you don’t have a toddler in the heat.
2. Breakfast is abysmal. Very little selection, only open for 2 hours and the they never restock items when they runout.
3. The air conditioning is nonexistent! The units themselves are underpowered and work as little more than a fan. We left our previous hotel as the air con wasn’t working. We even checked with the staff before booking how cold the rooms got (turned out to be a blatant lie). Took two days to change rooms and there was zero difference. Getting a fan to supplement was almost impossible.

All in all it’s fine but there are nicer locations for a better rate

Room tip: The difference between the basic room and the upgrade is just a bathtub
Date of stay: May 2023
    • Value
    • Location
    • Service
1  Thank genevieve m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2022

The hotel is located in a quiet, furthest corner of Railay East. It can be reached on foot along the concrete promenade or the hotel has a free longtail transfer from Ao Nammao Pier.
The hotel overlooks two bays at once. Beauty, silence and absolute nature. The bungalows are located on the slopes. Almost everyone has a sea view. Our room 33 was listed as a partial view, but in fact almost the entire view from the veranda and bathroom was of the sea. Better perhaps only in room 32. :-) The rooms are large, spacious with everything you need, from a kettle and hairdryer, to umbrellas, a beach bag and rugs. The bathroom has a large panoramic window. You can shower for hours. :-) a nice canopy bed from midges, which is here. Clean clean, change all towels and beach and room, regularly replenish water, coffee and tea. The territory is large and well-groomed. There is a nice clean pool with jacuzzi. Breakfast buffet with a large selection of everything and a daily replacement of the main course.
I would give 10 out of 10 if not for a couple of minor nuances.
The hotel has its own beaches, but they are not suitable for swimming. it's too far from center. In the room, the roof was leaking from the side of the bathroom. Soundproofing is a problem. Our room overlooked the bay at Ao Nammao Pier, and there is a busy longtail traffic from early morning until late evening.

Date of stay: May 2022
    • Location
    • Rooms
    • Service
1  Thank parepko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2022

This is a beautiful resort on the farthest edge of East Railay, nestled in the jungle and hillside. Due to it's location the property has some quirks (uneven or level walkways, lots and lots of stairs), but also due to the location you truly feel like you are in a little jungle oasis with stunning surroundings and monkeys swinging through the trees and spending time by the pool.

We stayed in a Grand Deluxe Partial Sea View room and it was lovely. The room was spacious, had really lovely Thai style and decor, a fabulous bathroom and a really large balcony with a great view. Again, the room had some quirks, the bathroom ceiling leaked during heavy rain storms, and there were some holes in the mosquito net, but we didn't find any of these things to be a major problem, and found the room to be really comfortable.

The infinity pool at the property is stunning, again with great views of East Railay (they really aren't kidding with the name of the resort). The best part of the pool was being able to watch the local monkeys swing by and stop to just hang out in all of the trees that surround the pool area.

The Staff at Great View Resort were super friendly and always extremely helpful. Whenever we needed anything or had any issues in the room, the staff would immediately respond and resolve the issue. The resort has a long tail boat that does regular trips between the pier at Ao Nang and the resort to pick up and drop off guests which was helpful for check in/out.

The property is the very last accommodation in East Railay, so it is a little bit of a walk along a well lit pathway to get to the restaurants and shops of Railay. That being said, to get all the way to the main beach in Railay West only took probably 15-20 minutes, and there were tons of food and drink options along the walk. We would highly recommend The Heart Restaurant in East Railay for fresh BBQ seafood and Thai food.

Overall we thoroughly enjoyed our stay at Great View Resort and would highly recommend it to anyone looking to avoid some of the Railay crowds and have a more natural and beautiful resort stay.

Date of stay: August 2022
    • Value
    • Sleep Quality
    • Service
1  Thank 255lindseyh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2022 via mobile

What a fantastic place that is unbeatable if you value the natural world. Your accommodation is in the tree tops with fantastic views out to sea. The infinity pool is so special being able to swim whilst looking out into the Anderman Sea. The staff cannot do enough for you. The private beach is also another bonus. This is our 4th time of being here and having read some of the recent reviews I was a bit nervous of returning. In my opinion this is still as good as it gets and some people who write poor reviews obviously don’t value the place, have not done their homework, as it is in the jungle, and has steep winding paths to get around. These people should consider where they holiday and would probably be better going to Benidorm. Do not let the poor reviews stop you coming here if you truly want to experience the best Thailand has to offer.

Date of stay: August 2022
Trip type: Travelled with family
4  Thank garethandnikki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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