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“Bon hôtel... si vous avez un bon prix !”

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Super 8 Quebec City
Ranked #46 of 101 Hotels in Quebec City
Baie-Comeau
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Bon hôtel... si vous avez un bon prix !”
3 of 5 bubbles Reviewed 7 January 2012

Le Super 8 de Québec est une construction neuve. Pourtant, la chambre qui nous a été assignée semblait un peu fatiguée et le mobilier de mauvaise qualité était très égratigné. La propreté était un peu douteuse : il y avait de la poussière à quelques endroits et le long des murs.

Le petit déjeuner continental inclus était agréable et bien garni avec une assez grande salle pour pouvoir s'y asseoir et manger. La piscine et sa glissade d'eau ont été aussi très appréciées, mais il n'y avait aucune surveillance et aucune application des règlements. Un groupe de jeunes a donc monopolisé la glissade en effectuant toutes sortes de manoeuvres dangeureuses...

De plus, lors de l'enregistrement, on m'a assigné une chambre fumeur même si j'avais réservé une chambre non-fumeur. La préposé m'a dit que les chambres étaient assignées de façon aléatoire quand une réservation était faite sur le web. Insatisfait de cette réponse, j'ai été upgradé dans une chambre familiale non-fumeur pour le même prix parce qu'il n'y avait plus de chambres régulières non-fumeur.

En somme, cet hôtel offre des prestations correctes dans la catégorie "milieu de gamme", mais un prix de plus de 100 $ la nuit serait prohibitif.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeNord-Cotier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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495 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Whitby, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 30 November 2011

A two sofa seating arrangment in reception prevents people from standing at the counter while permitting others to leave and enter the hotel. We found an unanticipated reception committee of hotel occupants standing in the hallway outside our third floor room. Each participant carrying a bottle of beer. I phoned the reception to request a change of room and within minutes they obliged with another on the ground floor. Upon exiting our room the group in the hall now double in number with children in tow. We could not access the Internet via wireless or ethernet and the technical help provided by reception suspected their network, being without security code and therefore accessible by the public at large, was blocked by the firewall in our HP laptop. The wireless signal was weak, the ethernet outlet in the room did not function, I could not access the Super 8 server. I noted while at the reception counter another client complained of the lack of wireless for her Powerbook. The vanity counter in the semi-wheelchair accessible was too small to permit us to set up our toiletries. Occupants of the room above disturbed our sleep with their incessant walking. To be avoided, unless you want to party with the kids.

Room Tip: Select the rooms on the uppermost floor.
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Odobit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQuebec, General Manager at Super 8 Quebec City, responded to this review, 2 December 2011
Dear Sir,

Thank you for taking the time out of your schedule to write about your stay. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I will personnally follow up with the front desk to make sure that situation won't happen again concerning all those people in the hallway. Thank you for letting us know about the internet. Actually, we are going to fix the situation by adding more ports to have full acess from everywhere in the hotel.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

Sincerely,
Martyne Drapeau
Directrice Générale
Super 8 Quebec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NEW YORK
Level Contributor
78 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 7 October 2011

Stayed one night here after a one night stay at the Auberge du Littoral (located on east side of Quebec in Beauport). The price paid at this Super 8 was a great value, the room very clean, bed very comfortable (with linen, cover AND a duvet) and the price included Continental breakfast. The hotel has a pool with a water slide which seemed pretty popular with families. It is located a very short distance (5-10 minutes) from Jean Lesage Quebec International Airport. There was a Chinese "all-you-can-eat" buffet located right next store (Jardin de Tang) that looked pretty popular with the locals. I wish that I would have eaten there instead of driving over to the much touted LE BUFFET DE CONTINENTS located 9 miles away in a shopping mall, which was a total rip-off and the food/service was terrible.

As I said, I stayed at the Auberge du Littoral, which was located on the east side equal distance from Old Town Quebec, as this Super 8 located in St. Foy was on the west side. I paid a lot more to stay at the Auberge de Littoral (with no continental breakfast included) and, although it was a suitable place, I would have stayed at this Super 8 instead had I known how nice it was. If you are mobile while in Quebec, you can't go wrong with this Super 8.

I recommend it.

Room Tip: If you have kids, ask for a room near the pool.
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FDNYCAPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 24 September 2011

I decided to try the Super 8 chain of hotels for the first time.
The Hotel is well situated not to far from the highway,and close to cinemas, restaurants and other attractions for all tastes.

Hotel has a simple layout clean entrance and nice staff. The hallway carpets are quite soiled on the second floor and should be cleaned.
The room was very clean even the carpet was well maintained. The Bed linens were in good shape, but the bed did give the worn spring creaking. Washrooms were small but clean and in good condition.

The morning newspaper and continental breakfast was great! I loved the waffle makers they had,I wasn't expecting that from a hotel that is priced at a very affordable rate like this one.

I noticed a nice pool with a big waterside which is great for kids and young at heart adults .

This is another hotel that is good to stay at when in Quebec City.

Room Tip: Don't book rooms near the pool since this hotel is great for families, and you may have a little...
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curran, ontario
Level Contributor
7 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 2 September 2011

super 8 is where the kids always want to go when we go away. They like the pool, slide and breakfast bar. The kids are now 12 and 13 so they years of them wanting to go here are dwindling...so we indulge their childhood wishes because they won't last forever and super 8 is a perfectly acceptable place to spend a night or two while you are traveling. It's clean, quiet, and has a pretty good breakfast included that adds to the value.
One day they won't want to come on vacation with us any more, certainly not to the super 8 and then it will be time for more sophisticated accomodations, like charming b&B or fancy hotels

Room Tip: we pre purchase our room to get the best price. a gamble because it is non refundable but it worked...
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tammy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Quebec City

Property: Super 8 Quebec City
Address: 7286 Blvd Wilfrid Hamel, Quebec City, Quebec G2G 1C1, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Quebec City
Price range (per night): $101 - $161
Hotel Class:2 star — Super 8 Quebec City 2*
Number of rooms: 79
Official Description (provided by the hotel):
Welcome to the brand new Super 8 Hotel located in Quebec Ste-Foy, Quebec! Our lovely hotel offers 79 spacious guest rooms on three floors. Conveniently located just minutes away from the downtown area, you'll find outdoor cafes, boutiques, museums, concert halls, art galleries, artist's workshops, restaurants, bars, discotheques, antique dealers, and more. We are by far the perfect choice in the Quebec Ste-Foy area. Don't forget - kids under 18 stay for FREE! ... more   less 
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Also Known As:
Quebec City Super Eight
Quebec City Super 8
Super Eight Quebec City
Super 8 Quebec City

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