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“Tour of the city”

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Hotel Chateau Laurier
Ranked #38 of 102 Hotels in Quebec City
Certificate of Excellence
Reviewed 2 September 2017

Room very nice. Hotel management offered apology and small gift because the rooms were not ready for the tour group ala carte breakfast should be offered along with the buffet. In other words, offer a choice.

Room Tip: N/a I have nothing to add
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  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank willjo2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this reviewResponded 5 September 2017

bonjour willjo2017,
Thank you for sharing you opinion of your visit at the hotel. Sorry it was not optimal, it is our goal to provide each visitor with a perfect experience. Hope you visit Québec City again. Jcaron

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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31 - 35 of 1,562 reviews

Reviewed 31 August 2017

As others have mentioned, one of the best things about this hotel is its excellent location, 10 minutes walk to the Old City, 5 minutes to the Plains of Abraham, right on the Grand Allee, with many restaurants, cafes and bistros within easy walking distance. Valet parking, friendly, helpful concierge, small lobby, many corridors and wings. We were in a quiet room with two queen beds on the 5th floor, no noise at all. There is a small restaurant serving a breakfast buffet which we found on the second day, nobody told us about it at reception. Very reasonable for CAD15 per person. Take the Hop On Hop Off bus just down the street, for a good tour of all the sights. Hotel has a swimming pool and gym, which we didn't use. Bedroom needed some updating, lumpy brown duvets and stained carpet, shampoo and shower gel in pumps, dark furniture. Coffee and tea in the room, we had room service breakfast first morning and had to remind them to come. Overall a fairly good four star value, in a good location.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank LimeyLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this reviewResponded 1 September 2017

Bonjour LimeyLady,
Thank you for a detailed review of your visit, we appreciate finding out your point of view, it helps improve our service. We look forward to your next visit. Jcaron

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Reviewed 28 August 2017

We spent one night in this charming hotel, very conveniently situated, about a 10' walk to the walls of old Quebec. There is underground parking which is convenient, however, there were problems with the pass causing quite the backup on our day of departure. The room was comfortable and clean. We enjoyed the pool, sauna and fitness room. There are two jacuzzis outside, which are reached by going up the stairs from the pool area. The front desk provides a little map because there are many sections to the hotel which can be confusing...or perhaps part of the adventure. The receptionists at the front desk were very polite, helpful and bilingual. Since there were no fridges in the rooms (although available at $15 per day), they stored a small item for us in their fridge. The little soaps from 'Chevre-Feuille' were the icing on the cake.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Daisy970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this reviewResponded 30 August 2017

Bonjour Daisy970,
Thank you for your comments. We are happy to hear that you enjoyed your stay. Come back soon. Jcaron

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Reviewed 28 August 2017

Our package included valet parking and "full" breakfast. It was quite expensive, but one of the few hotels close to the Old City that offered parking for our large vehicle. Room was modern, comfortable queen beds. We selected room overlooking courtyard because 2 sides have construction views / noise, rooms facing Grand Allee are less updated and smaller. Breakfast wasn't spectacular, but by arriving early we were able to find quite a bit to eat (scrambled eggs, bacon, ham, potatoes, oatmeal, yogurt, fruit, bagel, and croissant or danish. NOISE PROBLEM: our second night there were very loud parties in rooms on both sides of us. When front desk was informed of problem. it took 45 minutes (until 11:30) for them to do anything about the noise.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this reviewResponded 30 August 2017

Bonjour Chris W,
Thank you very much for taking the time to write such a detailed review of the hotel. We are certain that it will help other readers make an informed decision about where to stay. Hopefully we will see you again very soon. Jcaron

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Reviewed 27 August 2017

The best thing about the hotel is it's location, a walkable distance to the "must-sees" of Quebec. The hotel is near the Citadel and a half a mile to the old section. The kids loved the pool, despite being 3 feet deep, and hot tub breaks. The room was smaller than expected and on the Plains of Abraham side, the construction was noisy around 6:30 AM. Overall, it has parking onsite, was easy to find, and to reach the main highway heading towards Montmorency Falls. We were happy with our stay and would come again.

Room Tip: Stay in the opposite side of the construction
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  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank chezparadis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this reviewResponded 28 August 2017

Bonjour chezparadis,
Thank you for your comments. We are happy to hear that you enjoyed your stay. We look forward to your next visit. JCaron

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Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Spa Hotel in Quebec City
#18 Business Hotel in Quebec City
#29 Family Hotel in Quebec City
#37 Romantic Hotel in Quebec City
Price Range: $134 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
Number of rooms: 282
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Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Chateau Laurier Quebec/Quebec City

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