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All reviews mcgill university centre ville within walking distance top floor steam room underground parking sherbrooke street pool and hot tub fridge and microwave crepes room key place des arts nice pool mount royal hotel restaurant self parking clean hotel
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Reviewed 6 February 2013

Great location in downtown Montreal. Hotel is clean, staff were very friendly, no problem getting late checkout, free internet worked well, nice shower. Best feature is the rooftop pool and fitness room - lots of equipment, great views, very clean, pool was perfect temperature - Only wish it was open later than 11pm.

Room Tip: best views face front of hotel
  • Stayed: February 2013, travelled with family
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Thank beeruce_honey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

We have stayed here in the Hotel for 3 weeks now and have found the staff to be helpful and efficient. The Doormen to the hotel where also excellent particularly Rene who always has a smile ready and offers assistance without prompting, as did Samuel the young lad with whom I had a lovely chat one day and not forgetting the lovely smiling Nicholas. There is a lovely Romanian lady called Valeria who was very friendly with a big smile and a good worker. The people on the front desk are all great, I prefer dealing with Joshua. Overall, I get the impression that this hotel operates a lot like a big happy family into which you are welcomed, over time, can begin to feel you are an important part. All this makes for a very pleasant stay and makes us hope we get to come back. I do wish they had slimmer pillows though as the pillows in all hotels these days are far too thick and give my husband and I neck ache. There is a laundry room with a washer and a dryer which is only $2 per cycle, brilliant! (takes half an hour per cycle).

Room Tip: Rooms on the front of the building have the best views, higher up is better, although floor 10 has a little noise from the pool.
  • Stayed: January 2013, travelled as a couple
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1  Thank MarilynFoxEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

The location couldnt have been better for downtown montreal...near shopping on st catherine street, metro, museums, cafes and restaurants..service and front desk very nice and rooms clean...The pool and jacuzzi have a great view from above.Worth the money.

  • Stayed: January 2013, travelled with family
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Thank ian m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claley, Public Relations Manager at Hilton Garden Inn Montreal Centre-ville, responded to this reviewResponded 5 February 2013

Dear Guest,
We thank you for choosing the Hilton Garden Inn Montreal centre-ville for your lodging needs while in our city. We are pleased to hear that you enjoyed our centrally located area and that you were able to enjoy our restaurant and pool. We look forward to serving your future lodging needs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2013

I just wrote a review of a resort in Cuba where I explained how puzzled I was by the good reviews, I thought the place was terrible. Now I'm going to say the reverse of the Hilton Garden Inn in on Sherbrooke in Montreal. I had booked an AirBnb but the host was massively unhelpful and did not communicate so I need a good place to stay on short notice. I booked the Hilton Garden Inn despite some very unfavourable reviews here on Trip Advisor. Now that I'm staying here I'm utterly baffled. Different standards, I guess.

I found the hotel lobby beautiful, the staff member who checked me in was extremely friendly and helpful, my room is stunning, and the pool was incredible. Very elegantly designed salt water pool, steam room, hot tub, and the pool area is enclosed in glass with a view of the city.

The location is great, I normally choose AirBnb for the price and the ability to stay in better locations for my eg Mile End or the Plateau, but as far as hotels go, this is a great location.

If in future I need a great hotel room in Montreal, I'll most likely be looking to book a room here.

  • Stayed: February 2013, travelled solo
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1  Thank sir-hilary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claley, Public Relations Manager at Hilton Garden Inn Montreal Centre-ville, responded to this reviewResponded 5 February 2013

Dear reviewer,
We thank you for taking the time to write a review regarding your recent visit and for choosing to stay with us. It is always a pleasure to receive such positive feedback from our valued guests. We hope to have the opportunity to serve your lodging needs again soon!

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Reviewed 4 February 2013

Overall this is a great hotel. Friendly and helpful staff, clean and well furnished rooms. I found the location of the hotel pretty good. It is within walking distance of St. Catherines and many good restaurants and shops.

  • Stayed: January 2013, travelled solo
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Thank LCChartier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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