I would have given the hotel 5 out of 5 but for the fact that even though there were 3 of us in the room and whilst 3 towels were left (so housekeeping were aware) for some reason this was not taken into account with respect to water, coffee and cups (paper) as only 2 of each were left - not sure what the 3rd person was supposed to do!
Furthermore a bottle of champagne was also requested by my friends as this trip was to celebrate a milestone birthday but again only 2 glasses were left and then to add insult to injury when we requested a 3rd we were told there were none available!
Especially annoying was the fact that even though we pointed this out on arrival each time our room was made up this was not addressed, further compounded by the fact the room was only cleaned every other day, so we had to keep asking for more to be sent up. I know this may sound petty but constantly having to ask for coffee, cups and water was extremely trying!
I can understand the room not being cleaned everyday but if this is going to happen the hotel/housekeeping must make sure that enough cups, water and coffee (and toilet tissue) are left for the number f guests in the room and also allow for the fact they need to leave enough for 2 days!More
- Free Wifi
- Room service