Not impressed upon arrival. The guy at the front desk was rude, and argumentative. I had requested on our reservation a room on the 3rd floor. When I asked him twice about this, he argued that it was a "request" not a "reservation". I figured that since he wasn't answering my question, we didn't get our "request"....wrong!! We did get our 3rd floor room, but it wasn't ready. It would've done much to calm our frazzled nerves if he'd just answered YES! We arrived 7 minutes from check in time...we waited 15 minutes before the room was ready. (On the contrary, when we called this hotel earlier, the woman we talked to was very pleasant and helpful)
When we got to our room, the bathroom floor was still wet so we know that it had just been cleaned. However, we had no washcloths, no hand towels, and the air conditioner hadn't been turned on, so the room was stuffy and hot!!
The room was clean, the bed was comfortable, but the pillows were flat as pancakes. I reccommend bringing your own! We had no trouble connecting to internet. We were on the back side of hotel, so noise wasn't an issue.
Breakfast was not up to the standards of the American EconoLodges. Orange juice was little more than than orange water. 8:00 Saturday morning, and ALL the cereal was gone! They did say they were going out to get more cereal. My question is why didn't they realize on Friday night that there wasn't enough cereal for the weekend crowd!! Management needs to a better job and manage their supplies BEFORE they run out!! To their credit, they did have cereal about an hour later.
We did manage to find parking for $10 for 24 hours right across from Ryerson University on Gerrard. So that was a bonus! Probably wouldn't stay here again.
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- Also Known As:
- Econo Lodge Inn And Suites Downtown
- Econo Lodge Inn & Suites Downtown Hotel Toronto
- Econo Lodge Toronto
- Econo Lodge Downtown
- Toronto Econo Lodge