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All reviewstoronto zoobreakfast roomscarborough town centrekeg restaurantpool and hot tubboiled eggswould stay here againyogurtsofa bedeasy accessbeds were comfortablefree breakfastcoffee machinefront desk staffrenovated roomone night staybw
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Reviewed 25 August 2017

After a long night, it's nice to go and enjoy a relaxing breakfast. This BW has anything but that. The dining area is very small and fills quickly. There are no staff to control the flow of traffic. The line I was in was created by the guests, but other guests who didn't want to wait in line easily walked past the line and entered the room with no regard for those waiting in line. Consider the Holiday Inn Express which is also nearby.

  • Stayed: August 2017, travelled on business
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Review collected in partnership with Best Western
1  Thank RyankH2347KG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rizwan A, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 21 February 2018

Dear ,

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. As for the breakfast room, we are currently renovating our breakfast room to improve our space! We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017

Overall, this property worked well for it's proximity to the Toronto Zoo, the Asian restaurants in Scarborough, and access to downtown. However, due to limited breakfast room space, you had better be an early riser to avoid major congestion.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with Best Western
2  Thank Stephanie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rizwan A, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 21 February 2018

Dear Stephanie J.,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. As for the breakfast room, we are currently renovating our breakfast room to improve our space! We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

It was a very good hotel to stay in. Affordable and clean with many amenities, the staff was wonderful, friendly and professional. Breakfast was a bit hectic so we generally skipped it. I would highly recommend choosing this hotel, a very pleasant stay.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with Best Western
1  Thank Loren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rizwan A, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 19 August 2017

Dear Loren L,

Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as your feedback! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

This location is being remodeled...signs everywhere to excuse an noise or mess. We walked into a renovated room...beautiful...bathroom...stunning! Then we tried to flush a toilet...doesn't want to flush....shower...$20 shower head and water rising in the tub as you stand in it. The great pillows don't help if the mattress is terrible and they are terrible!! Unfortunately, to make our whole stay complete the cooling system kicks out and our room is 26 degrees, or almost 80 from midnight on! I could go on but I won't because it's still an old hotel that the "lipstick and mascara" remodel isn't going to improve your stay!

  • Stayed: August 2017, travelled with family
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Review collected in partnership with Best Western
Thank pdhicks104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

Nice place, even under reno's. The bed was like a rock, might have been more comfortable in the chair, pool is out dated needs reno's there too. Good location for going to the Zoo, Jack Asters just around the corner.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank 867colinr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rizwan A, General Manager at Best Western Plus Executive Inn, responded to this reviewResponded 19 August 2017

Dear 867colinr,

Thank you for choosing The Best Western Plus Executive Inn for your recent stay, as well as your feedback! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. As we have completed out guestroom renovations, we are slowly making our way towards the pool/lobby and breakfast area! We hope you will come back and see us again soon.

Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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