We didn't stay at this hotel but had an excellent experience with the door man yesterday:
I would like to give a huge thanks to the door man working yesterday morning at the Germain Hotel Maple Leaf square.
My wife (who had just had surgery a few days previously) and I were waiting outside the hotel for an Uber to the airport for our flight home to Victoria. The Uber did not show and I was standing outside in a blowing cold wind trying to find a phone number for a taxi cab. The door man saw us standing there with our luggage and immediately came to our assistance. He took our luggage inside, and invited us to sit down in the lobby while he called for a limo to the airport. The limo arrived very quickly and we got to the airport in lots of time.
I explained to the door man that we weren't guests of the hotel but he was more than obliging. We will certainly keep your hotel in mind for a future stay in Toronto!
I am afraid I didn't get his name, but he sure went out of his way to help us.More
- Free Wifi
- Free parking