This place is simply a gorgeous condo building. Except you pay twice the price in hopes to get hotel services.
Having stayed in many Ca hotels, I must say they are in urgent need of proper personnel training.
Yes, the few people employed in $600/night places are friendly, but they have no clue how to run a hotel.
Most aggravating for me has been internet downtime. This is not tolerable for a luxury biz hotel, and for me it means lost business and loss of time.
I've been told 'you're lucky, starbucks isnt too far'!
The rest I can live with, being young. Although they had booked me into their other hotel without telling me and candidly expected me to go there after a long trip, under pouring rain.
I began loosing it when the one person still attending customers at 9 pm (its a 110 room hotel) said the same suite was avail but Id have to pay a penalty! Only that landed me a key to the room Id booked on super-low season.
Then, housekeeping is just about making your bed (soap anyone?), room service has 3 disgusting sandwiches, and dont expect your pricey minibar to be refilled.
Its really just a brand new, neat condo you'll get (if you take their most exp suite)
- Official Description (provided by the hotel):
- Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more less
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