This place is simply a gorgeous condo building. Except you pay twice the price in hopes to get hotel services.
Having stayed in many Ca hotels, I must say they are in urgent need of proper personnel training.
Yes, the few people employed in $600/night places are friendly, but they have no clue how to run a hotel.
Most aggravating for me has been internet downtime. This is not tolerable for a luxury biz hotel, and for me it means lost business and loss of time.
I've been told 'you're lucky, starbucks isnt too far'!
The rest I can live with, being young. Although they had booked me into their other hotel without telling me and candidly expected me to go there after a long trip, under pouring rain.
I began loosing it when the one person still attending customers at 9 pm (its a 110 room hotel) said the same suite was avail but Id have to pay a penalty! Only that landed me a key to the room Id booked on super-low season.
Then, housekeeping is just about making your bed (soap anyone?), room service has 3 disgusting sandwiches, and dont expect your pricey minibar to be refilled.
Its really just a brand new, neat condo you'll get (if you take their most exp suite)More
- Room Service