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“Best hotel ever”

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Madison Manor Boutique Hotel
Ranked #84 of 137 Hotels in Toronto
Reviewed 3 November 2016

It was really clean and well-kept, the ONLY bad thing was that there was not a functional ice machine in the building we stayed in. The staff was very friendly and the food at the restraint was amazing - I'd recommend the meatloaf

Room Tip: Downtown, but tucked away so it's quiet
See more room tips
  • Stayed: October 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with HP Windows 10
1  Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madmanor, Manager at Madison Manor Boutique Hotel, responded to this reviewResponded 5 November 2016

Dear Guests:

Thank you for your review. "The Best hotel ever". Thank for very the top marks. Delighted you found our staff friendly, clean and well-kept and liked our food found
it amazing. We are glad you enjoyed your stay with us.

Our Madison B&B & Pub is a 23 Bedroom old fashioned Victorian Mansion, rooms vary in size and no 2 rooms are the same. They are similar in size to a residential Mansion, our standard rooms are the smallest, our Deluxe and suite rooms are larger.
Our 23 rooms are all like master bedroom suites with their own bathrooms.

We are working on many capital improvements. We just re-furbished the front stairs and a new roof to the Madison Manor and we painted the outside of the very tall Victorian Mansion. We also just put in place a new soft drink machine in the hotel and we are working to find a new ice machine that meets the new requirements we need and this has been not as easy to do. We have much more to come in our capital improvement plans and a new ice machine is an important, and we are working on
this.

Guests like our location close to all the main downtown attractions. But it is unique because we are located on a residential street established in the early 1900's. Our Madison Manor B&B is located beside our Madison Avenue Pub with 6 Victorian Pubs all under 1 roof, in the heart of the University community. We are located within a 5 to 10 minute walk of the ROM, University of Toronto, Bay Street, Yorkville, and Bloor Street & Yonge Street. We are a 10 minute subway ride away from Toronto General Hospital, Mount Sinai Hospital and Princess Margaret Hospital.

Our Guest House is a great choice for guests who enjoy a more casual hotel experience.

Thank you again for the high marks and you found it to be the best hotel.

Sincerely, Kelly Kane, Hotel and Special Events Manager

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Reviews (199)
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21 - 25 of 199 reviews

Reviewed 26 October 2016 via mobile

Stayed four nights in this turn of the 20th century B&B. The room was adequate size for two. Very quiet, clean, friendly guests and staff. The location was super convenient (walking distance or streetcar) to so many Toronto neighborhoods. Great value for the money too. Would return.

Stayed: October 2016, travelled as a couple
Thank Brad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madmanor, Manager at Madison Manor Boutique Hotel, responded to this reviewResponded 29 October 2016

Dear Guests:

Delighted you found the Madison Manor to be a Charming B&B. And found the property to be clean, quiet and friendly staff. Delighted you liked the convenience, good value
for money. Thank you for the high marks and sharing your feed back for your
4 day stay with us. We will look forward to welcoming you again upon your return
visits.

Our Madison B&B & Pub is a 23 Bedroom old fashioned Victorian Mansion, rooms vary in size and no 2 rooms are the same. They are similar in size to a residential Mansion, our standard rooms are the smallest. If you are looking for larger rooms, our Deluxe and suite rooms are a great choice. 201 and 301 are our largest suites, and similar in size to the Master Bedroom Suite in many homes.

We are continuing with our many capital improvement projects. We just completed
several major projects, including WIFI upgrades, new television cable system, new roof, exterior paint of the Victorian Mansion and new outdoor carpeting for the
stairs. We have many more projects scheduled for the Madison Manor.

Thank you for choosing the Madison Manor.

Sincerely,
Kelly Kane, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2016 via mobile

Location is very good and the pub has a nice terrace (however this place is always crowded).
And for the rest?
Noisy (young crowd outside and drunk until 3-4 AM) stinky common rooms (stanch of beer during the breakfast which was very poor and we ate only once), old furniture, not attractive at all.
The room offered nothing more than a bathroom and a bed with limited space for suitcases.

Stayed: October 2016, travelled with friends
Thank DomenicoLF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madmanor, Manager at Madison Manor Boutique Hotel, responded to this reviewResponded 29 October 2016

Dear Guests:

Glad you liked the location. We take your comments seriously.

Your request was for a standard room for your booking and those are our smallest rooms. Our Madison B&B & Pub is a 23 Bedroom old fashioned Victorian Mansion, rooms vary in size and no 2 rooms are the same. They are similar in size to a residential Mansion, our standard rooms are the smallest. They are all done in a
very eclectic old fashioned style. Our owner wanted to make her guests feel
like they were staying in her home. This is the concept our owner wanted to have for her guests, when they stay in Toronto.

If you are looking for larger rooms, our Deluxe and suite rooms are a great choice. 201 and 301 are our largest suites.

Our Madison Manor B&B is located beside our Madison Avenue Pub with 6 Victorian Pubs, it one of the largest pubs in Canada. The weekend is very vibrant with patrons and from Sunday to Wednesday it is very quite. We are in the heart of the University Community.

All of our Victorian Pubs are steam cleaned on a regular basis. We also do special events for very large groups and sometimes the carpets after these events need to be steam cleaned, we do try to get this done by 6:00 am before breakfast starts, but
it is not always possible, I apologize we were unable to schedule team cleaning
prior to breakfast.

We do make every effort to describe what we are and what we offer. Many guests have enjoyed the Madison Manor Boutique Hotel for the last 16 years as their home away from home. A good choice for guests who want a more casual arrangement for their accommodation.

Thank you again, we take your comments seriously and will review to make our service better.

Sincerely,
Kelly Kane, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2016

The hotel is very run down. Our bed is particularly problematic as it is old and uncomfortable. The worse part was the bed had someone else's hair in it. Not clean. For this price ($150), I don't consider this good enough. And, I have a hard time understanding how this can be cerificated excellent by tripadvisor. Book elsewhere.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Bethany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madmanor, Manager at Madison Manor Boutique Hotel, responded to this reviewResponded 19 October 2016

Dear Guests:

We take your comments most seriously. Our linen sheets and towels are cleaned everyday and are put on fresh daily for all of our check ins. We often get high marks for our cleanliness and if it is brought to our attention, we will re-make your bed again or if you are not happy with your room we will move you rooms. I am sorry you found your bed uncomfortable.

We have been welcoming guests for over 16 years. And many of our guests consider the Madison Manor, our 23 Bedroom Guest House to be their home away from home.
We have been making many capitol improvements, including, new roof, exterior paint
project, newly outdoor carpeted entrance, major upgrade on our wireless service, new phone system and a new television cable system. We will continue to do upgrades on our 23 bedroom guest house. We would like to do it all at once, but these are all
expensive improvements and it takes time to upgrade our graceful old Victorian
Mansion. Each room is different and no 2 rooms are the same, with an old fashioned
feel and antiques. Our owner wanted to make each room an extension of her guest rooms in her home. Our guest rooms are the size of rooms you would find similar in
a residential home.

I am sorry you did not enjoy your stay and when we are given the opportunity to learn
you are not happy during your stay, we do everything we can that is possible to address your concerns.

The Madison Manor Boutique Hotel is a 23 Bedroom Guest house, we are located beside
the Madison Avenue Pub, one of the largest pubs in the city in the heart of the University Community in the Annex. For guests who want a more casual stay and
ambience it is a great choice.

Again I am sorry we did not have an opportunity to assist you and make changes so
you might have enjoyed your stay with us.

Sincerely,
Kelly Kane, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2016

a boutique hotel. But the service and room conditions are not worse than the standard hotel. Free breakfast, one free lunch coupon, free bottle water in room, amazing internet speed, nice bathroom... Mostly important, the price is quite cheap in that area!

the only unsatisfactory part is the window has no curtain. so i have to wake up early because of the sunshine.

  • Stayed: October 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Yichuan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madmanor, Manager at Madison Manor Boutique Hotel, responded to this reviewResponded 19 October 2016

Dear Guests:

Thank you for your comments and top marks and high ratings. Glad you found our pricing to be quite cheap for the area, liked that we offer free breakfast, a lunch
voucher for the restaurant -our Madison Avenue Pub and free bottled water in the room. All of the bathrooms in the Madison Manor are similar and you found it
to be a nice bathroom. Thank you for letting us know you found amazing internet
speed, we just made some major capitol improvements on our complimentary
wifi service.

We will be doing more improvements at the Madison Manor and this will include
new window treatments.

Our rooms are old fashioned and similar to a guest room in many homes.
Our owner is originally from England, where large old fashioned Guest Houses or large Victorian B&B’s are very common. This is the concept our owner wanted to have for her guests in Toronto at our 23 Bedroom Madison Manor Boutique Hotel. Our Madison B&B is a great choice for guests who wish to enjoy a more casual ambience of a Bed & Breakfast.

Our Madison Manor B&B is located beside our Madison Avenue Pub with 6 Victorian Pubs, it one of the largest pubs in Canada. The weekend is very vibrant with patrons and from Sunday to Wednesday it is very quite. We are in the heart of the University Community. We are delighted that you enjoyed a quiet stay with us.

Again thank you for the top marks and your comments nice room and nice service.
We are delighted you enjoyed your stay with us. It is important that all of our
staff offer friendly and helpful service.

Thank you for choosing the Madison Manor for your guest stay.

Sincerely,
Kelly Kane, Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Madison Manor Boutique Hotel

Address: 20 Madison Ave, Toronto, Ontario M5R 2S1, Canada
Region: Canada > Ontario > Toronto > Midtown
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#39 Family Hotel in Toronto
Price Range: $120 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Madison Manor Boutique Hotel 3*
Number of rooms: 23
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Also Known As:
Madison Manor Boutique Toronto
Hotel Madison Manor Boutique

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