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“unmanageable overall.”

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Holiday Inn Toronto Yorkdale
Ranked #24 of 137 Hotels in Toronto
GreenLeadersSilver level
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“unmanageable overall.”
Reviewed 24 November 2011

I was assigned a room which was outdated,need to be mantenanced, and poor cleaning.

Housekeeping staff who looks old with some problem on her legs and very talkative and often imply me pay tips in advance cleaning the room and also asked me wrote good word to her star card that left me feeling uncomfortable. Not good for hotel apperence and impression to guests.
Overall, I am confused why your hotel staff behave like working in this manner. About your star card, which is key important for your staff? Or they can write it by themself for their benefit? Or push guests to write it for them? It is not good!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank McScenic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
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English first
Tacoma, Washington
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 November 2011

I stayed here for an entire month and the staff really made me feel at home. Good location with proximity to the mall and subway. The hotel restaurant is a bit overpriced but the food is great and as I mentioned before the service was top notch.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank joeylikestoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto Ontario
Level 4 Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 November 2011

We stayed with a group, and were happy with the atrium activities for the kids. They have Nerf tennis, a ping pong table and a pool/hottub area.
However, the pool and hottub can only be accessed by desending a flight of stairs. This was disappointing as a member of our group was expecting to use the pool.
As an international hotel brand, Holiday Inn should ensure thier properties are fully accessible to guests of all abilities

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WdWoKw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa C, Manager at Holiday Inn Toronto Yorkdale, responded to this review, 17 November 2011
Thank you for your comments. This is an area we need to improve on. I will forward this to my Director and we will take your suggestion into consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laval
Level 5 Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 11 November 2011

This hotel is very well located. The downside being the constant highway noise if your room is facing in the 401 direction.

The staff is very helpful, polite and efficient. The restaurant offers a great choice of food. 8$parking but there's always a spot. Wireless internet free but a tad slow.

Perfect for a short business stay.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Greenwood143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level 6 Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 October 2011

Hotel was clean, quiet, good location near shopping and subway. Rooms were fine. The TV is standard def and as a result the quality sucks - why modern hotels persist with old television technology and old TVs is lost on me. The internet service (wireless) was slow and at times unworkable. The hotel was aware it was a problem and indicated it would be fixed.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gasp262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Toronto Yorkdale

Property: Holiday Inn Toronto Yorkdale
Address: 3450 Dufferin St, Toronto, Ontario M6A 2V1, Canada
Phone Number:
Region: Canada > Ontario > Toronto > North York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Toronto
#14 Spa Hotel in Toronto
Price range (per night): $199 - $294
Hotel Class:3.5 star — Holiday Inn Toronto Yorkdale 3.5*
Number of rooms: 368
Official Description (provided by the hotel):
Experience this newly renovated Toronto hotel ranked amongst the TOP 10 Holiday Inn Hotels in North America. The Holiday Inn Toronto Yorkdale is centrally located across from Yorkdale shopping centre (Toronto's best mall) at Dufferin St. and Hwy 401. With over 250 stores, restaurants and services including subway access and GO BUS shuttle to the airport, we are the ideal location for your trip to Toronto. ... more   less 
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Also Known As:
Holiday Inn Yorkdale Hotel Toronto
Yorkdale Holiday Inn
Holiday Inn North York
North York Holiday Inn

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