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“Far exceeded our expectations”

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Cambridge Suites Toronto
Ranked #37 of 136 Hotels in Toronto
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Far exceeded our expectations”
Reviewed 30 March 2012

My husband and I recently had the opportunity to visit the Cambridge Suites (downtown Toronto) on business for one week. We were well taken care of by Krista in Corporate Sales and she went above and beyond the call of duty and generously followed up to see that we had everything we needed. Our room was perfectly suited for our purposes and the layout really helped with my work every night. We would not hesitate to revisit and highly recommend the on site Portico restaurant also... the food was exquisite by Chef MacNeil and the service impeccable and friendly. The hotel was extremely convenient to the downtown core. We have found a home away from home in Toronto.

Room Tip: Layout was highly functional with the bedroom located away from door and halllway traffic. Big area...
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 9 April 2012
Dear Theresa M255,

I was very pleased to read that we exceeded your expectations. I know Krista and Chef MacNeil will appreciate your kind words - as will our entire team! If I can ever be of service to you, please do not hesitate to ask.

Sincerely, Tim
Cambridge Suites Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (299)
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English first
1 review
Reviewed 28 March 2012

My husband and I travel to Toronto to do our Christmas shopping every year. We choose the Cambridge Suites Hotel to stay at for a number of reasons. The price is great, the location is perfect for shopping at the Eaton Centre, the suites are large and very well kept and the hotel staff are lovely people. We will be booking a suite again this year!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank LancasterResort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 9 April 2012
Dear LancasterResort,

It was very nice of you to write such a lovely review. Thank you for your continued loyalty. Dont hesitate to let me know if I can assist you with a future shopping trip to Toronto!

Sincerely, Tim
Cambridge Suites Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 March 2012

Located in the heart of downtown, 2 blocks away from Dundas Square, you cannot beat this hotel when traveling to downtown Toronto. The staff, to an individual is friendly, helpful and a pleasure to deal with. The rooms are large and comfortable. This is the place to stay when visiting Toronto.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 9 April 2012
Dear TimW950,

Great review, thank you!
I hope we have the opportunity to serve you again. Please do not hesitate to let me know when you are returning to Toronto.

Sincerely, Tim
Cambridge Suites Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalgoorlie
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 March 2012

We stayed at the Cambridge Suites for 10 days early this month, and had a very enjoyable stay, with great service by all staff.

The room was extremely comfortable (we had been upgraded to the Senator's penthouse suite) and all staff were very pleasant and helpful. Nothing was too much trouble.

The hotel was right next to a PATH entry, so access by foot throughout downtown Toronto and to the subway was easy.

A highly recommended hotel!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin_from_Kal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 9 April 2012
Dear Robin_from_Kal,

Thank you for staying with us during an extended visit to our great city. I was very pleased to read that we enhanced your visit! Don't hesitate to let me know if I can help you with future travel plans.

Sincerely, Tim
Cambridge Suites Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Canada
Level 6 Contributor
358 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed 28 March 2012

There is much to like about the Cambridge Suites. The suites are well designed, fresh and clean. The position of the bedroom ensures no late night hall noise will awaken guests. The beds are comfortable with crisp linens. The kitchenette furnishings allow for simple meal preparations. During one stay, our daughter and son-in-law shared the suite with us using the sofa bed. We did not feel cramped and we had all the privacy we needed.
The location is perfect to walk to downtown attractions like the St. Lawrence Market, Air Canada Centre, Eaton Centre, Nathan Phillips Square, Front St. and restaurants. It's also very close to the underground station. I also like that the entrance is in off the street in a bit of a sheltered oasis from the traffic.
The breakfast included in our rate was very substantial and varied.
On every visit the staff has always been friendly, accommodating and helpful.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aafia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 9 April 2012
Dear Aafia,

Don't worry, it will be our little secret. (Ours and the TripAdvisor Community of course!) Thank you for the very thoughtful review. If I can ever be of service to you, please do not hesitate to ask.

Sincerely, Tim
Cambridge Suites Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cambridge Suites Toronto

Property: Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Family Hotel in Toronto
#23 Romantic Hotel in Toronto
#26 Luxury Hotel in Toronto
#26 Business Hotel in Toronto
Price range (per night): $274 - $544
Hotel Class:4 star — Cambridge Suites Toronto 4*
Number of rooms: 230
Official Description (provided by the hotel):
Voted as one of Canada's top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free WiFi access. Each suite boasts an entertainment wet bar with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant's dining experience. Hotel guests also have access to the Business Centre plus access to the Rooftop Fitness Studio featuring a breathtaking view of the City. The hotel is connected to Toronto's underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto's best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 
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Also Known As:
Cambridge Hotel Toronto

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