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All reviews king bed ontario street loft rooms centrally located place to stay large skylight main floor free parking sleeping area no elevator small kitchenette electric fireplace coffee maker walking distance mini fridge lofts tv bathroom
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Reviewed 3 November 2015

The staff are friendly and the lofts are spacious. There was plenty of room for the five of us (2 adults, 3 children). Our room had a king, two singles and a roll-away. There was even an out-of-the way spot for the roll-away. The two kids in the loft really enjoyed having their own TV. The king bed had a Tempur-Pedic mattress and I found it to be super comfortable. The hotel is downtown which gives great access to numerous shops and restaurants. I would happily book this hotel again.

  • Stayed: December 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Happy_Traveler_2549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2015

We stayed in one of their lofts above the bar. Nicely renovated building. There is a small amount of parking, and a separate entrance in the back. The room was nicely furnished, with a fireplace and a couple of tvs. There was one large bed, and 2 smaller beds in the loft. The bathroom is upstairs. Fairly quiet, especially after the bar closed. Nice civilized space to stay.

Stayed: September 2015
Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2015

The pros:

--Location is great. Right downtown. Easy walk to everything.
--The tempurpedic mattresses on the beds are great. Why don't more hotels do this?
--Room size is decent.
--Fridge and microwave in room
--Free wifi works fine
--Separate seating area
--Bathroom is fine
--Staff was helpful

The cons:

--The carpets were filthy both in rooms and halls-seriously, they all need to be replaced.
--Having to go upstairs to the bathroom is awkward in middle of the night
--No elevator so this is not a spot for handicapped or elderly guests
--The free parking is a bit awkward--across the street in a garage--but main issue there are 8 spots for 12 rooms (if my count is correct)

Other notes:
They had messed up our reservation but figured it out before we arrived. Since we had 4 adults they gave us 2 rooms for 2 for two nights of our three nights stay, not charging for the second room. It was nice to have the extra privacy but a bit of a hassle to have to switch rooms for the third night.

We did not experience the noise issues others have mentioned but I can see how it could be an issue.

  • Stayed: August 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Gretchen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2015

We came back because of the location and some pretty good previous experience we had staying in the Annex. As a matter of fact, it was almost impossible to get short term notice accommodations in Stratford in previous years, which is why we booked a year ahead.
As it was, we maybe did not need to be quite so pressed in reserving, as we were able to get an extension for our room without trouble as our other party left a little earlier than expected and we wanted to see an extra play.
We did notice a slight drop in quality of the same room we had had earlier... there were little signs of the previous careful up-keep, a little less care spent on the general cleanliness in the hallways as well as the care in the rooms. Like the coffee not being refilled for our morning ritual in the room. Or the garbage being emptied during the room service... little things.
Very annoying was the fact that we could not turn off the air conditioner which blew directly onto our bed; when there is a chilly night, this can be quite cold, no matter how high one sets the thermostat limits - we ended up turning on the electric fireplace: a real waste of energy. I would also recommend replacing the windows with more sound-proofed ones, as the nightly party crowd leaving the Bar and Grill can be (and very often are) rowdying around in the parking place waking even the most determined sleepers.
Another annoyance is also that the larger rooms on Albert fronting have the street lights shine in.
Convenient: the Annex restaurant in the lowest floor but make reservations!

All said, this location is nice and convenient but overpriced for the offerings.

Room Tip: check the rooms first, third floor might be quieter but NO LIFT to either one of the two upper floors.
  • Stayed: July 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jean H K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2015 via mobile

We were in Stratford to watch the Sound of music play ( which was amazing) we stayed at the Bentley Inn on Ontario street which is a walking distance from theatre ( 15 mins). Everything is walking distance from the inn ( restaurants and boutiques even a Tim Hortons). We stayed in one of their Loft rooms, very nice and amazing beds.

The only thing we noticed was the walls seemed to be paper thin, since we could hear our neighbour phone ringing as if it was in our room. However, it wasn't much of a bother because we were already awake getting ready for breakfast.

Stayed: July 2015, travelled as a couple
Thank sweethanca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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