We selected this property for our one-night stay in Stratford because it is central to everything we wanted to do; walk around the old residential areas of Stratford, hit a couple of restaurants, and drink coffee at Balzac's. We had room 105; a king bed, single chair, TV, kitchenette with microwave and fridge and dinette set on one floor, and a single bed, single chair, TV, fireplace and bathroom on second floor.
Check-in was unhelpful and curt, basically just a key hand-over and the advice to 'keep circling the parking lot, someone will leave eventually." We elected to park across the street instead. Our suite was a good size, long and narrow, with a two-story window overlooking the parking lot. The little kitchenette was very basic but serviceable (two plates, two sets of cutlery, and a cutting board but no bread or paring knife). The bathroom was okay, although the toilet was shoehorned into a narrow space that resulted in one's knee being pressed up against an electric heater. The suite felt a bit tired - the screen in the window was broken, as was one of the shutters; the towel knob beside the shower fell off twice, the carpet is stained, and the bed linens were not great - a shiny itchy bedspread and sheets so thin they resembled cheesecloth. And the tempurpedic mattress - I know some people love these things, but we HATED it. It was like sleeping in a tray of damp sand - sort of like a waterbed without the motion. However, that's not the inn's fault, we knew about the mattresses ahead of time, we just didn't know how horrible they felt.
My main problem was the awkward layout of the suite. It's a total pain to have the bed on one floor and the bathroom on another floor, that's a given and mentioned by others on this site. But why put the TV across from the bed, and so near the window, instead of centered on the wall, where it would at least be visible from the one chair near the bed? And although there's a TV upstairs as well, that one is across from the single bed, again not visible from any seating area. And why only one chair on each floor? Do people not sit together in Stratford? I could have brought the upstairs chair down, I suppose, but I didn't pay a hundred bucks to move furniture around. Because if I DID move furniture around, I'd have put two chairs together (or a sofabed, if you want to keep that single extra bed) in a comfortable seating area in front of the TV with a coffee table, and put the king bed upstairs with the fireplace. Just saying.
Despite the blinds, the light woke us up pretty early, so we checked out before 9, when someone would have been downstairs. We were unable to find the 'express checkout form' that was supposed to be in our room, so handed our key over to a friendly and helpful cleaner who was working downstairs.
So all in all, the suites are roomy and affordable, at least in off-season. However, the layout is inconvenient and the whole setup feels kind of shabby. I won't stay there again, but if I knew a group of people who wanted a lot of room and a super-uncomfortable sleep, I'd send them here.
- Official Description (provided by the hotel):
- Enjoy a Night of Modern Luxury Treat yourself to one of our luxurious bi-level loft suites in the heart of downtown Stratford. Pamper yourself in our ensuite, modern, bath facilities. Relax in a famous tempurpedic mattress with high-end linens or resting beside your in-room fireplace. Decorated throughout with fine art decor, plasma flat screen T.V, state of the art radio sound systems, and free wireless internet, these overnight accommodations in Stratford will be a night you won´t forget. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia APAC, Wotif.com, Hotels.com, Hooroo Pty Ltd and lastminute.com.au so you can book your Bentley's Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Bentley`s Hotel Stratford
- Bentley's Inn Stratford, Ontario