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“Exceptional conference facility or for personal travel” 5 of 5 bubbles
Review of White Oaks Conference Resort & Spa

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White Oaks Conference Resort & Spa
Certificate of Excellence
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional conference facility or for personal travel”
5 of 5 bubbles Reviewed 25 February 2012

Our company has been a customer of White Oaks for our small and very large conferences for many years.

The meeting rooms are fantastic – most with natural light – and those that don’t have natural light have high ceilings with great lighting and are generous in size.

The guestrooms are modern and spacious with luxurious linens (the white duvets are so lovely). I love the TV in the bathroom – it’s terrific to be able to watch the news in the morning while preparing for the day. The shower heads are wonderfully adjustable. Some of the guestrooms have large Jacuzzis – I can’t think of anything nicer after a long day at a conference.

Larger conferences take breakfast, lunch and dinner in the Sunhill Dining Room….a large but still somehow intimate room with lots and lots of natural light and amazing service in a buffet format. So many choices of and selections from the many salads, breads, cheeses, soups and 3 or 4 hot entrees along with all of the accoutrements – don’t miss the desserts - they are truly to die for. If you would prefer to have your conference participants eat in exclusively yours private dining rooms they can arrange for that too – however I only do this when we have speakers addressing our group during a meal. The buffet is excellent and the hot food is always hot and groups have reserved tables in Sunhill so you are always seated with your own conference group.

W.O. has all-day continuous break stations for conferences which are a dream for any conference planner – if you need a coffee, pastry or something healthier (juices, fruits, yogurt, eggs – the list is very long) there is always something for everyone. No need to worry about dietary restrictions at W.O. as there will be something available for everyone (really). If you must skip the hot buffet breakfast (don’t - it is fantastic)…you can always pick up a quick continental breakfast at the continuous break station before going into your meeting room.

W.O. has full CMPs (conference mtg packages) where you can combine the guestroom accommodations along with 3 full meals and all-day break stations which make budgeting for a conference much easier vs. a la carte pricing at most hotels or conference facilities – with a CMP you know exactly what you will spend before you set a foot in the Lobby….and the price seems to always be less expensive than other facilities (not sure how they are able to do that but there is absolutely no compromise on quality – it is a five-star resort.

The W.O. conference facility managers are very knowledgeable and thoughtful to the needs of our company – both from an organizational point of view concerning logistics and food and beverage requirements as well as taking our budget into consideration. No matter what the ask (and likely some of my asks have bordered on being unreasonable) they were always met with “my pleasure”…..There didn’t seem to be anything that I could ask for that would be met with disapproval or a frown. This is such a welcoming and refreshing attitude -- logistics planning for conferences can be difficult – esp with the short planning timeframe that we usually work with. I am confident that W.O. can accommodate any issue in organizing an event. Matt Lyon, our conference planner, arranged our last event – we had over 200 participants and only 3 weeks to plan the complicated logistics. It went off flawlessly due in large part to Matt’s enthusiasm, patience (he seems to have an infinite supply of this), knowledge of F&B and his excellent organizing abilities along with his in-depth knowledge of the White Oaks facility. Additionally, each W.O. employee …..servers, maintenance, conference supervisors (who are always available to accommodate ANY requirement and with a big smile (how do they do that?) management, front desk, concierge etc. help in any way possible and if they can’t help personally they will find someone that can. Employees at W.O. seem to be very proud of where they work. This may be because the owner of White Oaks is himself a gracious and accommodating host.

The Club at White Oaks is an amazing facility – tennis, racquetball, squash, tons of strength machines, elliptical trainers etc. etc. and on top of that yoga, pilates and many other fitness classes. It is an enormous facility…with very modern equipment/architecture and very friendly staff. They have a Starbucks right beside the gym for a quick breakfast or smoothie after working out. There is also a beautiful indoor pool.

White Oaks Conference Resort & Spa (yes they have a lovely on-site spa too) takes the pain out of planning events. Combining sleeping accommodations and meals in one facility makes so much sense and at VERY reasonable cost – definitely less expensive than booking one facility for sleeping and another for the event (I’ve done the research)….taking an elevator to the conference vs. having to shuttle ppl to another facility for the conference leaves more $ in the conference budget and more time in the day for the actual conference.

As you can see I am a huge fan of White Oaks – there is no facility like it for meeting rooms/guestrooms/food & beverage/spa/gym facilities/outstanding customer service and most importantly budget….on top of all of that they’re a Five Star Resort – your conference participants will feel very pampered and special but you will be the only one that knows how little you $pent. If that isn’t enough WO is right in the middle of the Niagara Wine Region…..many wineries and restaurants to change up your conference (however you may not want to leave WO as their gourmet restaurant known as LIV is superb too – of course).

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KoKo1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
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  • English first
  • French first
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English first
Ontario, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

Booked the White Oaks through Hotwire so was vary of what I would get....wow what a surprise! From the outside it looks like your average hotel but inside tells a different story. Rooms are big and well stocked with all the essentials. Staff is super friendly and check in and check out was a breeze!. My only regret is that we should have booked for the whole weekend instead of just one night.
Great for couples or girls getaway weekend. Tried the restaurant for the buffet breakfast (18.95) and everything was fresh and tasty,

Room Tip: Tim Hortons is a 2 minute car drive if you want a cheap breakfast! If you book through hotwire.com...
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  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank marandbrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

After spending the weekend there I would definetly stay again...They had everything you could want and is located very close to winery's and to Niagara Fall's. So should u choice to do either it is only a 10 minute drive. We stayed in a the tower room which was lovely. The best sleep I have had on vacation in a long time...The beds and down filled comforters and pillows were wonderful. Friends that went with us stayed in the King bed deluxe suite and it was exceptional also. They spend a great time on details to make you're stay very relaxing. The staff were very friendly and knowledgeable about the area and can direct you to anything you need. Shopping in Niagara on the Lake was ++++, found some great deals there and also at the outlet malls in Niagara Falls. We went into Niagara on the Lake for supper the first night and had a wonderful meal and then opted for the Urban restaurant in the hotel the second night of our stay. The food and wine were excellent and service was great. Never used the spa services there but talked to a few that did and they were very pleased. Want to go back in the summer and do some wine tours and I would definetly stay here again!!!!

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ROGER7255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

We recently had a girls getaway. It was outstanding! We came in during a storm. The front desk sent up games for us since we were not able to go out. We went to the Spa and had therapeutic messages and a hot stone (my favourite!!) I understand that they some new body wraps that sound amazing.
Our room was beautiful - lots of space - we had robes and slippers and sponges – luxurious.
The whole property was beautiful - I would love to see the gardens in the summer.
We arranged for a tour of the conference area as my company often has offsite meetings. The property is beautiful and is an ideal location being right off the highway and close to plenty of things to do in the evenings. They are an IACC property which means they have high standards. We are hoping to schedule our spring meetings here.
We had dinner at LIV – The food was spectacular and Ruth made our girls dinner special!
On our way out the front desk presented us with hot chocolate for our ride home!!! Amy, Lindy, John & Michael even wrote a personalized note on the cup sleeve - the whole team. WOW!
The only thing we didn't experience and wished we did was the club. The facility is world class and we love yoga and Pilates -- will have to wait until next time.
The service was incredible and we cannot wait to go back!

Room Tip: We stayed in the new tower. Very nice but in the summer i would choose to look out over the garden.
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  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank manders F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara Falls, Canada
1 review
5 of 5 bubbles Reviewed 15 February 2012

After our stay at White Oaks we will find it difficult to stay anywhere else. The property is beautiful and so well kept...from the lush gardens to the full service fitness facility everything is top shelf. Dining was also a wonderful experience...our dinner in LIV restaurant was delicious and the attention to detail and service was like nothing we have ever experienced before. This was matched by the excellent breakfast the next morning. The rooms are lovely and offer all the little things that you need to feel right at home and the beds gave us one of our best night sleeps ever. Consider this a rave review...we would highly recommend this resort to anyone looking to visit the Niagara Region!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Oaks Conference Resort & Spa

Property: White Oaks Conference Resort & Spa
Address: 253 Taylor Rd SS4, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Niagara-on-the-Lake
#4 Romantic Hotel in Niagara-on-the-Lake
#4 Spa Hotel in Niagara-on-the-Lake
#4 Family Hotel in Niagara-on-the-Lake
#5 Luxury Hotel in Niagara-on-the-Lake
Price range (per night): $163 - $324
Hotel Class:4 star — White Oaks Conference Resort & Spa 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Choose White Oaks Conference Resort and Spa and discover why we are the only resort in Canada accredited by the International Association of Conference Centres (IACC). Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels. ... more   less 
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Also Known As:
White Oaks Conference Resort And Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Conference Hotel
White Oaks Resort
Niagara On The Lake White Oaks
White Oaks Spa
White Oak Resort Anbd Spa

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