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“fantastic view” 4 of 5 bubbles
Review of Sheraton on the Falls

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Sheraton on the Falls
Ranked #7 of 129 Hotels in Niagara Falls
Certificate of Excellence
Arbroath, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“fantastic view”
4 of 5 bubbles Reviewed 24 May 2012

our room was at the front of the hotel and overlooking the american and the horseshoe falls. room was large and comfortable and breakfast (buffet) excellent. could not ask for more

Room Tip: front of hotel for best view
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  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kelshergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,498 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,988)
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Schaumburg
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 24 May 2012

This was a three night two day trip. Arrived on a Sunday night, the staff on the front desk was friendly and efficient. There is a cost of $19.00 plus taxes which makes it about $21 for self parking. The hotel has Wi-Fi in the rooms for a charge but there is a bank of computers in the lobby for guest use which is free. We reserved a deluxe fallsview king room. It had a fantastic view of Niagara Falls and a small sitting area. It was well worth the extra cost. The room was very clean and up to date. Very good sleeping with good pillows. Spent the first day on the Canadian side of the falls. Had lunch at a restaurant called The Secret Garden which is just across the street from the Sheraton. We ate on the patio with a view of the falls. Very good food. Second day spent on the American side, (don't forget your passport). The falls are in a very large park on the American side. There is a trolley ($2.00 per person) you can ride, its a hop on hop off where ever you like. While riding the trolley we saw a little restaurant across the street from the park called The Red Coach Inn. Walked over at lunch time and had lunch on the patio. The food was excellent. We had no children but it looks like there is a lot of things to entertain young ones as well as teens. For the older kids (adults) there is the Casino next to the Sheraton. Don't think there is a better hotel to enjoy the falls.

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank LadyclaireSchaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 23 May 2012

My husband and I, and my parents, enjoyed our one night stay at the Sheraton on the Falls. However, My husband and I treated my parents to their room and had booked a falls view room for them so we were very disappointed when we saw the view from their room when we checked in. The falls could barely be seen from one corner of the window. My husband asked that their room be changed - which it was eventually. (Front desk forgot let us know that the new room was available - or housekeeping forgot to tell front desk....)
At check in we paid for breakfast coupons (2 breakfasts for $30 for each room) but were informed at breakfast the next morning that we had to pay the full amount ($19.95 for each breakfast). We explained about the coupons but the hostess at the restaurant quite rudely stated that it wasn't their problem and we would have to work it out with front desk! We wanted my parents (who had come from Australia to be with us) to have a really nice time - which we had expected from a Sheraton - but again we were disappointed.

Room Tip: If you book a 'falls view' room make sure that's what you get. Not all of these rooms ha...
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  • Stayed May 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Tokyo16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 23 May 2012

Went for my husbands birthday two Two years ago we head to this hotel every time we are in niagria the casino is connected to the hotel and Clifton hill is outside your lobby door so all the action is defiantly here but it really is a romantic spot the corner suite with floor to celing windows and the view of the Canadian falls is breath taking !... Rooms are clean the bathroom is is huge and has the floor to celing windows also!... Great choice for a short weekend getaway!

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Travelgirl2711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 23 May 2012

We stayed here because of the fallsview rooms and were not disappointed with the views, all of our party including Canadians who have visited Niagara many times before were blown away by the views from our rooms. Watching the falls illuminated at night and waking up to the fantastic views of the falls in the morning was worth the additional cost of the rooms. Breakfast was ok with something for most tastes and we were offered on arrival a special deal of 15$ per adult and children were free.The only downside of our stay was the checkout because of the special deal for breakfasts the amount on our bill was wrong. It then took some time convincing them to make the necessary corrections,not too much fun for our party who were waiting outside in a vehicle 3 adults and two young children.Shame our last thoughts of this hotel was a dispute over an incorrect bill.

Room Tip: Go for a fallsview room its well worth the extra cost.
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  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton on the Falls

Property: Sheraton on the Falls
Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Price range (per night): $134 - $390
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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