We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (472)
Filter reviews
472 results
Traveller rating
236
148
50
19
19
Traveller type
Time of year
LanguageAll languages
More languages
236
148
50
19
19
Show reviews that mention
All reviews st thomas port stanley niagara falls a ground floor room best westerns london area minute drive quality hotel nice hotel off the highway attached restaurant on site restaurant easy access stayed one night bagels breakfast was included bed and pillows
Filter
Updating list...
38 - 43 of 472 reviews
Reviewed 1 April 2018

The Best Western Stoneridge Inn is a lovely hotel and convenient for us if we are heading to London to visit friends. Although it is outside of London, it is conveniently located close to the 401, and this location usually has good rates. This is our favourite place to stay and we usually do a couple of times per year. Highly recommend!

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 6 April 2018

Dear Chris P., Thank you for sharing your feedback regarding your recent stay at our hotel. We are thrilled to hear that you found our location convenient and rates favourable. We appreciate your recommendation and look forward to welcoming you back. Thank you for staying with us.
Sincerely,
Natalie Zima

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

Spent the night here during a work weekend. This location is about a 20 minute drive away from downtown London, ON, near the 401/402 intersection. The location is easy to get to, just off the highway, and there is an attached restaurant for easy access to meals.

The facility was clean, staff was friendly and professional, and it was very quiet which is just what we were looking for. There's a fitness centre on site as well.

I gave this 3 stars b/c the most important thing was lacking, the mattresses in our room were not the newer pillow tops that some units had. They were in fact very old/worn out. Once you lay in the bed, you just sink into the mattress - not in a good way. There was no support in the center of the mattress.

Everything else was fine though - clean bathroom, spacious room, plenty of accessible plugs for recharging your electronics.

Bring an HDMI cable if you want to hook up to the TV.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Mat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 22 March 2018

Dear Mat P,
Thank you for sharing your feedback regarding your recent stay with us. I'm so sorry that you experience fell short and that you did not find our beds comfortable. We do our very best to offer a comfortable sleep experience on our pillow top mattresses. We are trying to isolate the room you occupied to confirm that it's not a problem with the box spring or perhaps coil separation of the mattress. We hope this incident will not deter you from staying with us in the future. Thank you for choosing Best Western and we hope to have the pleasure of welcoming you back again in the future.
Sincerely,
Natalie Zima

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

This is right off the 401 hwy by Lambeth and you would never know you're that close to the busy hwy. Rooms are very quiet and clean. The breakfast that accompanies an reservation is very good. Good selection and tasty. Service of coffee to the tables. I have stayed before and will stay here again. Excellent service and friendly staff.

Date of stay: March 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank Plash133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 19 March 2018

Dear Plash133,
Thank you for sharing you feedback and for your stellar review. We are so happy to hear that you found our rooms clean and quiet and that you enjoyed the breakfast experience and service. We hope to have the pleasure of welcoming you back again on a return visit. Thank you for being our guest and for choosing Best Western.
Sincerely,
Natalie Zima

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

We stayed at this Best western before nice to go back like going home staff very friendly rooms nice very comfortable beds breakfast was delicious lots of choices and once again very friendly staff easy to access right off hiway 401 will be back

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Maureen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 9 March 2018

Dear Maureen D,
Thank your for choosing to stay with us on your return visit through London. We are so happy to hear that your experience yet again was so positive and that you felt like you were coming home. We are grateful for your support and loyalty and look forward to welcoming you back again soon.
Sincerely,
Natalie Zima

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018

My husband and I stayed one night, Feb 22/18 as our furnace decided to die that day. We live in Port Stanley, drove by this hotel many times but never actually went inside. We were very impressed with the speedy checkin, the room was spotless, the hotel itself very clean and quiet. The free hot breakfast was amazing. Food was excellent. The gals who worked there that day friendly and very helpful, they even served coffee at our table. Never had that ever in any hotel. Would definitely recommend this hotel and would definitely return.

Date of stay: February 2018
Trip type: Travelled as a couple
Thank AnniieToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 6 March 2018

Dear AnniieToronto,
Thank you for sharing your feedback from your recent visit. We are so pleased to hear that you've finally discovered us and enjoyed your experience. Given that you live so close we likely won't have the pleasure of having you stay with us often however we hope you would consider trying our restaurant for lunch or dinner. Pasto's Grill has a fabulous reputation and food and service is always delicious and friendly. Thank you for staying with us.
Sincerely,
Natalie Zima

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews