Quiet, clean, only thing of note was tub faucet only worked as shower not tub. Otherwise good for the price.More
- Free Wifi
- Free Parking
Quiet, clean, only thing of note was tub faucet only worked as shower not tub. Otherwise good for the price.MoreShow less
Thank you for taking the time out of your day to write a review about our property.
We are glad to see you enjoyed your stay and will look into the tub that was not working as a faucet.
We were concerned for our safety of person and valuables in ground floor Room 107 at Super 8 Guelph.
1. The electronic hotel key card reader did not work properly for five days. Had to fetch the front desk attendant to open the room each time. Each day the front desk attendant promised they would fix the problem with the electronics. They never did.
2. The door knob was also cracked and ready to fall off. We noticed that all the other rooms had upgraded door knobs and hotel key card readers. We reported the broken door knob to the front desk attendant on Wednesday. Still not repaired by Friday when we checked out.
I phoned for the Manager of Super 8 Guelph on Saturday to see if the door knob was repaired yet. Nope. I also contacted the hotel chain owner Windham Hotel Group based in Indianapolis, Indiana to file the safety concern.
Room was expensive and in poor condition. Have been trying to get my bill from manager now for over 1 week. I will not be back.