A few reason i will never return, and you should be warned.
Checked in on a December Saturday evening, with 1 guest service agent on duty, for a Saturday. I might add it was a weekend with hockey teams in town. Took about 45 mins of waiting to get our chance to check-in. We were originally put in under the wrong room (#250, but we were in room #236) which made it very difficult when my wive came to the hotel later and needed a new key card.
regular rooms and regular amenities, AC/Heater unit did not work
upon 3 days after checking out and everything, noticed a 200$ charge on my CC, proceeded to call the hotel, the guy on the other line had very little or the wrong info, claiming there was damage to the TV, and there was nothing to be done (no manager or supervisor to complain to)
as of the writing of this review i am still waiting to hear from the manager, all i can say is do not book here, avoid the hassles and book a different hotel, there are different ones in the direct area.More
- Free Wifi
- Free Parking