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“Everything was fine”

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Best Western Plus Chocolate Lake Hotel
Ranked #10 of 28 Hotels in Halifax
Certificate of Excellence
GreenLeadersBronze level
Toronto, Canada
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Everything was fine”
Reviewed 4 April 2012

We stayed for a couple of days, with the hotel as our base. The lobby welcomed us. Everything about the well-sized room was clean and well appointed. They provide public access computers, handy for planning your day. The restaurant on the premises serves a full breakfast buffet. Nobody can make a platter of scrambled eggs, slowly aging under heat lamps, attractive or tasty. But they made up for it at lunch, with a surprisingly delectable mushroom soup and other delicious fare.

Room Tip: The hotel seems like a collection of newly connected buildings. Our room in the North/East section w...
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  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank PaulMmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this review, 5 April 2012
Dear PaulMmm,
Thank you for taking the time out of your busy schedule to let us know your thoughts. I have shared your comments with the food and beverage team. The hotel originates back in the 60's & 70's and at that time it was two seperate buildings. During our recent major renovation we created interior corridors for what use to be the motel section and a pedway which connects. This full overhaul of the hotel took four years to complete and we are extremely proud of the experience we are now trying to create for our guests. Again thank you for letting us know your thoughts so we can continue to evolve. Yours in Hospitality, Tammy
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (256)
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English first
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 March 2012

This is a lovely hotel, nice view and good place to go if you have to bring your dog. Having said that there is no doggy smell or any other tell tail signs save for the lovely chocolate lab at the desk. Hence the name!

  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank jennifer s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this review, 30 March 2012
Dearest Jenn0ntOur,

Thank you for your delightful comments. It's reassuring to the housekeeping staff that work so hard to ensure every room is in the same condition no matter if a pet has stayed or not. Cocoa loves welcoming friends so we are in hopes to see you again the next time you are in Halifax. Yours in Hospitality, Tammy White, Assistant General Manager and Cocoa
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Sydney, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 March 2012

our family had great opportunity to visit the great city of halifax for medical appointment , we stayed at your hotel for 2 nights , very clean and quiet , great lab cocco which very friendly , pool and hot tub were refreshing , staff in kitchen very friendly and comp breakfast was excellant. romms very clean and had fridge in all 3 rooms , we would surly visit again..thank you

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this review, 28 March 2012
Dear Michael m, I am so glad we were able to make your stay pleasant especially where you were here under what could be rather unpleasant reasons (hosptial visit). We hope to see you the next time you are in Halifax when you are here for some fun! Cocoa says hi as well. Yours in Hospitality, Tammy White, Assistant General Manager
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Mount Pearl, Canada
Level Contributor
237 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 25 March 2012

I had an overnight stay this month. I booked thru an online service.

Not a very good location. It is close enough to the Bayer's Lake shopping area and to downtown, but definitely not walking distance....You'll need a car.
I did not see any restaurants closed by but I admit I was focusing on finding the hotel. The instructions given to me were not that really clear.

On the positive side, the rooms are very clean and practical. Everything you need is there. Since I arrived late, I ended up with a room right behind the elevators. It was a bit noisy.

The breakfast was VERY good. Buffet style with all you can need, and eat. I enjoyed it.
A perfect way to start the day...

Overall I would recommend it. Probably would try to get a better location, but would not be hesitating to go again.

Room Tip: Stay away from 603. This room is right behind the elevators. It was a bot noisy...
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank The_Rock_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this review, 28 March 2012
Thank you Madelinot43 for your very candid and practical comments. It is true that we are not right down town but are only 4 KM and so a vehical with our free parking is very practical option. Now that the metro bus strike is finished this is another option to get downtown. Thank you for the feedback regarding the single queen room that you stayed in. I must look into the 'elevator noise' because this is something that we hadn't heard of in a long time. We honestly thought we had worked that particular 'kink' out. However we have had recent routine maintenance completed on the elevators so perhaps something changed. Again thank you for this information so I may look into it. Yours in Hospitality, Tammy White, Assistant General Manager
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Halifax, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2012

Friends and I went to the Lakeside Grill for dinner this past weekend, it was steady night. We sat in a booth, the server Rob we had told us that the menu was fairly newly updated and there was a special on that evening. We decided to have the special which was a 8oz rib eye steak with 6 tempura shrimp, with a red wine demi and mashed potatoes and carrots and asparagus. Rob brought bread to start and let us talk while we waited for our food. The cook brought us our food, because the server was busy with another table, which was a nice touch. The steak was delicious and cooked perfectly. We also got dessert with the special which was a great idea. It was warm pear crisp, and we also had coffee. Yummy. Dinner was awesome. Service also great. Will be back again.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank MorningGloryFlower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this review, 14 March 2012
Dear MorningGloryFlower,
We are so pleased that you enjoyed our restaurant. Like the hotel itself we think it is a hidden gem. Both Rob and Merril (cook) really appreciated your comments. They are in hopes that you will join them again soon for perhaps our upcoming new Sunday Brunch menu and of course everyone is looking forward to hanging out by the lake on our newly completed deck when the nice weather appears. Hope to see you at Chocolate Lake soon. On behalf of Rob, Merril and the rest of the team, Tammy ~ Assistant General Manager
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Additional Information about Best Western Plus Chocolate Lake Hotel

Property: Best Western Plus Chocolate Lake Hotel
Address: 20 St. Margaret's Bay Road, Halifax, Nova Scotia B3N 1J4, Canada
Phone Number:
Region: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Halifax
#3 Green Hotel in Halifax
#5 Business Hotel in Halifax
#6 Romantic Hotel in Halifax
#6 Family Hotel in Halifax
Price range (per night): $137 - $210
Hotel Class:3 star — Best Western Plus Chocolate Lake Hotel 3*
Number of rooms: 142
Official Description (provided by the hotel):
BEST WESTERN PLUS Chocolate Lake hotel in Halifax, Nova Scotia is newly redesigned, offering you exceptional comfort in a gorgeous, convenient location. Visiting Halifax for business or pleasure? BEST WESTERN PLUS Chocolate Lake is the ideal hotel for you. We have everything you need and more, all in a tranquil lakeside setting. So trust the brand that makes travellers feel comfortable worldwide. This Four Star Canada Select property offers Free Hot Breakfast Buffet, Free Parking, Free Wireless and Hardwired internet, Games Room, Saltwater Pool, Hot Tub, Exercise Facilities, Conference Facilities and the Lakeside Grill. We complete the experience with a resident Chocolate Lab named Cocoa. ... more   less 
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Also Known As:
Best Western Halifax
Halifax Best Western
Best Western Plus Chocolate Lake Hotel Halifax, Nova Scotia

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