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“Call that a Desert?”
Review of Mikes - CLOSED

Mikes
Restaurant details
Reviewed 27 February 2016

As often as not when the missus and I decide to go to eat out simple, we will spread the tab to a second location for dessert and spot of wine. Allows the main dish to settle down whilst exploring other future and potential hangouts. It's a chance to see whether the national chain restaurants have made subtle changes to their menus or, for that matter, listened to their customers and changed their service techniques, but I digress.

Tonight started out with a bombed-out pub meal, so looking for a decent Apple Crisp with Vanilla Bean Ice Cream sounded like a reprise from the experience of a terrible meal at another location.

We had been here many years ago when I guess they had the real McCoy prepped and baked by someone who knew what they were doing. Sadly, no longer the case.

What we ended with was a previously frozen, nuked (industry term for microwave heated) rendition of something faintly resembling apple pie mix covered with anemic looking oats, saturated with cinnamon dust and a scoop of tasteless ice cream, no, it was iced milk. As for the wine - we're not going there...

Sorry guys! Not coming back until you find someone who can actually make an apple crisp. Call me - my recipe and prep time for 40 covers is 20 minutes, and your check average will go up!

    • Value
    • Service
    • Food
1  Thank ChefRoyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, Guest Relations Manager at Mikes, responded to this reviewResponded 3 March 2016
Google Translation

Bonjour,

Merci de nous faire part de vos expériences actuelles et antérieures dans un de nos restaurants Mikes.
Nous comprenons que vous ayez pu être déçu de constater que d’une visite à l’autre, vous n’ayez pas eu la même expérience et que le dessert choisi n’est pas été le même.
Il se peut qu’un employé précédent ait décidé de modifier les recettes ou de choisir un autre fournisseur, mais cette pratique n’est pas acceptée par le réseau. Il est dommage que ceci ait occasionné une mauvaise expérience pour vous.

Nous sommes désolé de cet inconvénient et vous assurons de faire un suivis avec le restaurant afin de valider que ce dernier utilise bien les produits prescrit par la chaîne et que les normes de préparations soient respecter afin d’offrir un produit conforme.

Bonne fin de journée.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (43)
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8 - 12 of 43 reviews

Reviewed 16 January 2016 via mobile

Went to Mikes last night for the first time and will not go back our server she was really good my friend had gravy all he could taste was salt I had a chicken burger that had a mayo type sauce on it and I have been up since 1 am throwing up so no will not go back

1  Thank carolallen06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, Guest Relations Manager at Mikes, responded to this reviewResponded 20 January 2016

Hi Carol,

I am so sorry to hear that! We would like to follow-up with you at your earliest convenience. Could you please email us your phone number to contactmarketing@mikesrestaurants.com ?
Thanks,
Simon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2015

prices for what you get are a little on the heavy side.Lot's of choices but very average.Service is on par to other places.Menu is simple and diverse.

Thank Louis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2015

Best pizza and pasta place, used to like their entrees onion rings etc, but now I concentrate on wings and pasta.

Thank douglasv987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2015 via mobile

Server took a long time bringing drinks appetizers and food. Server forgot to ask what 2 diners wanted as sides..My casserole was cold and on top cheese wasn't even melted. Someone needs to quality check the food and figure out why everything takes forever. Lots of staff on the floor doing nothing..

1  Thank Robyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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