On arrival we were not given the option to have a room with two beds, none of the amenities were explained to us, we were only asked if we needed help with our luggage after we got it ourselves though we pulled up in plain view of staff and not even where the elevators were was explained to us. The bed was fine but not as soft as Westin Heavenly Beds. The rooms are quiet and it truly is ski in and out. The service was great in the bar but the check-in experience was so bad that I will not go back. The room is quite old fashioned and TV, though large enough, was poor quality and room service is ridiculously priced. I also think paying extra for internet access is cheap.
Recommendation: find another hotel as close to the slopes for cheaper
- Official Description (provided by the hotel):
- Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more less
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- Also Known As:
- Fairmont Chateau Whistler Hotel Whistler
- Fairmont Whistler
- Whistler Fairmont