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DoubleTree by Hilton Hotel & Suites Victoria
Ranked #8 of 46 Hotels in Victoria
Certificate of Excellence
Reviewed 13 July 2017

The Hilton Double Tree is perfectly located to all the main attractions, restaurants and provides excellent views of the Marina and Parliament House. Staff were efficient and most obliging and check in - check out quick and easy. Would highly recommend this property.
Cheers - Jules

Room Tip: Stayed in a two bedroom apartment - great views.
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  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank JulsMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmberStewartDblTree, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this reviewResponded 16 July 2017

Thank you so much taking the time to make such a kind review. We appreciate you sharing with us your experience at the Doubletree by Hilton Victoria. Guest service is always our main priority, we're happy to hear our staff delivered exceptional service throughout your stay. Yes, our convenient location is walking distance to most of Victoria's finest attractions! Thank you for choosing us for your stay in Victoria.
We look forward to seeing you again in the future.

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198 - 202 of 973 reviews

Reviewed 11 July 2017

I just got back from a 2 week vacation with my family. We went to Seattle, Victoria, Vancouver, Golden, Banff, and Calgary. Out of the 6 hotels we stayed in, this one was probably my favorite. We stayed in a two queen suite for three nights. The room was clean and had plenty of room for all of our luggage. Not only was the room great but the location was perfect. We took a ferry from Port Angeles to Victoria and we were able to walk from the dock to the hotel (less than half a mile from the dock). We were also within walking distance of the British Columbia Legislature, the Royal BC Museum, Beacon Hill Park, and downtown Victoria. I would definitely stay there again!

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Victoria V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmberStewartDblTree, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this reviewResponded 16 July 2017

Thank you so much for taking the time to review your stay with us at Doubletree by Hilton Victoria. The entire team and I are truly delighted for your excellent feedback. Your kind words give us great inspiration and drives us to enhance our high standards of service further. We all really hope to have the pleasure of welcoming you back.

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Reviewed 11 July 2017

Very good friendly staff. Like that they have a 1 bedroom suite with fridge and microwave. Close to many restaurants and attractions. Walk to downtown waterfront. Only drawback is not have a swimming pool onsite.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Tak13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmberStewartDblTree, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this reviewResponded 16 July 2017

Thank you for taking the time to complete a review on your stay. I wanted to reach out to you and thank you for your kind words about our team members. Stay tuned for great additions to our hotel amenities in the future! We are happy that you enjoyed your stay, and hope that we can welcome you back to the DoubleTree by Hilton Hotel & Suites Victoria in the future!

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Reviewed 11 July 2017

My family and I (hubby and children ages 10 and 13) stayed just one night at this hotel in a two bedroom suite. We arrived via boat and we easily spotted the hotel a few short blocks away from the harbor. When we arrived, we were promptly and politely greeted. We arrived early but our room was still ready which we were very appreciative. We entered the tiny elevator and made our way to our floor. When we opened the door, we were pleasantly surprised at the modern, cute, rather small suite. Still everything was relatively clean until I opened the cabinet under the sink in the main area and spotted someone's Big Gulp (there's a 7 Eleven across the street) and trash from a prior guest. Then, I went to sit on the couch and started sneezing something terrible. It took a while for it to register but as I flipped the couch pillows, I saw pet hair. I am allergic to certain dogs and all cats so vacation temporarily interrupted with a trip to Rexall pharmacy for Benadryl.

Still, the concierge were all terrifically polite and everyone was eager to assist. The beds were comfy and showers were great. This location was excellently walkable. Plenty of eating spots, shops, etc and the views were amazing! Overall, we enjoyed our stay and we'll gladly stay there again in a non-pet room! Victoria is truly a charming city!

Room Tip: Request non-pet room if you are allergic
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  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank dwbaisden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmberStewartDblTree, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this reviewResponded 16 July 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. I would like to take this opportunity to apologize for missing the mark with cleanliness. Your feedback has been passed on to the Housekeeping Management team to ensure the appropriate follow up is done. I am truly delighted you enjoyed your trip here in our remarkable city, we all hope to have another chance to truly impress you.

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Reviewed 10 July 2017 via mobile

My family stayed here for a few nights while visiting the city. This was a great place to stay if you don't want to pay the Fairmont prices but want a bit of comfort. The hotel was nice, clean, a bit chic, and very comfortable. They only offer valet parking which was handy though a bit pricey. The hotel is well situated to see the city. Really just a nice property to stay at.

Stayed: June 2017, travelled with family
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmberStewartDblTree, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Victoria, responded to this reviewResponded 16 July 2017

Thank you for taking the time to share your experience and provide us with your feedback. Your feedback allows us to make improvements, ensuring our guests receive the service they deserve. Our valet parking is priced similar to the surrounding hotels, and is completely optional as there is both street parking and parking garages available in the vicinity. Valet parking and prices are also listed on the landing page of our website for you to review prior to your arrival. We are ecstatic that you enjoyed our newly renovated hotel and were able to enjoy all of Downtown Victoria's attractions from such a convenient location. We hope to welcome you back again.

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Additional Information about DoubleTree by Hilton Hotel & Suites Victoria

Address: 777 Douglas St | at Burdett Ave., Victoria, British Columbia V8W 2B5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Romantic Hotel in Victoria
Price Range: $150 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Victoria 3.5*
Number of rooms: 181
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel & Suites Victoria boasts an ideal downtown location steps away from the Inner Harbour, Victoria Conference Centre, boutique shops, whale watching, museums and many arts and cultural activities. Enjoy a warm DoubleTree Chocolate Chip Cookie welcome when you stay at our contemporary Victoria, BC, hotel. Feel at home in an inviting guest room at this hotel in Victoria, BC, equipped with a Sweet Dreams® by DoubleTree bed, a refrigerator, microwave, ergonomic workspace and complimentary WiFi. Our guest rooms offer spectacular views of the Pacific Ocean, Olympic Mountain Range, downtown Victoria and the Legislative Building. Start your day off right in our breakfast lounge, which offers the Wake up DoubleTree Breakfast™ buffet. Share in the joy of dining at Table 21 where sharing plates showcase local, sustainable ingredients to fulfill your cravings. Unwind with a beer on the heated patio of Bartholomew’s English-Style Pub, featuring evening entertainment and live music Friday through Sunday. Energize in the contemporary fitness centre. ... more   less 
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Also Known As:
Executive Hotel Victoria

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