the management was telephoned a day prior to birthday party event for 13 children. the manager confirmed the order, the menu and time of pick up for next day's event. on the day of party, the opposite happened--no food order, no staff aware of order or of pick up. this delayed the party by a 30 minute time frame which the hungry children waiting for lunch were put out as it was time to leave the rented hall due to rental curfew. how sad that 13 children experienced this let down
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