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AU$620
Breakfast included
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sethjohnsonseven

Great stay

5.0 of 5 bubblesReviewed 27 July 2021
Good location that’s right next to bc place. Good value with a clean and nice stay. There is Parking available. A very Comfy bed. Staff was helpful with whatever I needed and answered any questions I asked them.
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hampton
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Reviews (2,548)
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Traveller rating
1,519
829
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All reviews bc place great location top floor complimentary breakfast rogers arena robson street hot tub breakfast staff yogurt front desk staff exercise room breakfast room within walking distance king suite fitness center hotel is located cruise port
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128 - 133 of 2,549 reviews
Reviewed 15 July 2021

The view of the stadium at night was absolutely beautiful 🤩. Unfortunately we had ants in our room on 15th floor, the bed was extremely noisy anytime a movement was made. The rooms didn’t get cold enough and the breakfast box was very disappointing.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
2  Thank hayleyjtl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucia Baranova, General Manager at Hampton Inn & Suites by Hilton Vancouver-Downtown, responded to this reviewResponded 8 August 2021

Dear hayleyjtl,
Thank you for taking the time to review our property.
I'm happy to hear you have enjoyed the views from your room. Everybody loves the view of BC Place at night, especially when they change the colors of the lights few time during the night.
I'm sorry to hear you have experienced some problems in your room .We rely on our guests to let us know if there is something wrong, so we can correct it immediately. Front desk agents are at your disposal 24/7 and we have plenty of rooms to move you to and make your stay enjoyable one. Please do not hesitate to call us, we are here to serve you.
Since the COVID restrictions have been lifted, we are able to offer hot breakfast buffet. Our guests now are able to eat in our breakfast room and enjoy breakfast buffet once again.
Thank you again for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2021

Very good rooms and reasonably priced. Close to most amenities. The rooms were very clean and well spaced. The only thing I have is the complimentary breakfast was not that great but with covid understandable

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank kkawai189819
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 June 2021

The customer service is really poor. I stay at Hilton a lot and This is the worst customer service I’ve had at the front desk. The hotel though is very nice, quite and clean. The access to the hotel from the North is little tricky, so watch the signs !

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank sofianelarmusiaux
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2021

We needed a place to rest and relax after an eye procedure I had and it was perfect! The room was extremely clean and it was so quiet! It was perfect for us. Was walking distance to food places on Robson St. Close to the hospital and eye clinic was nice for us.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank gpeter612610
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2021

We were welcomed to the Hotel in a very timely and courteous manner. Any questions we had were answered quickly and reservations for the spa area were made as we waited. We always enjoy our stays at Hilton properties

Date of stay: May 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank scottmcconnell01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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