Been to this hotel many times over the years and this time around made me rethink ever coming back again..
- Made a reservation over the phone, when we got to the hotel the desk clerk said there was no reservation and that whoever was on the phone with us did not do their job and put the reservation into the computer
- The restaurant was closed when we visited so I asked the front desk if they recommend another one close by and their response " Go to McDonalds or something , it's not our problem "
- Bed in hotel room was barely made , sheets just thrown on , nothing tucked in.. lazy housekeeping
- TV in hotel room didn't work , called front desk to have someone look at it and they never came
Overall a disappointing stay , must be poor management or decline in staff.... either way I won't be a continuing customer anymore
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- Also Known As:
- Executive Inn Express Richmond Hotel Vancouver
- Executive Hotel Express Richmond
- Executive Hotel Vancouver