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All reviews great location stanley park harbour view canada place convention center coal harbour walking distance downtown vancouver cruise terminal hotel restaurant valet parking few blocks robson street p2b conference chaise gastown
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Reviewed 4 weeks ago via mobile

We had a lovely stay at this hotel. Good sized room, with view out to sea. Staff were friendly & very helpful. It is a very busy hotel with many comings & goings, but we were on fourth floor, so weren't disturbed.

Stayed: September 2018, travelled as a couple
Thank CAVA56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The Pinnacle Hotel is a dated facility with small rooms and bathrooms. The staff is excellent and make up for a some of the shortcomings in the facility. The check in and check out was swift and painless. The valets and concierge service also excellent. Only regret is the how expensive it is. The location isn't enough to doesn't justify the price with such a dated facility.

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank JoeGuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PinnacleHotelManager, Manager at The Pinnacle Hotel Harbourfront, responded to this reviewResponded 3 weeks ago

Dear JoeGuest,

Thank you for taking the time to review our hotel. We are happy to see that you found our staff to be excellent and that they were able to assist you efficiently throughout your stay with us.

Please be sure that I will pass on your comments about our facility to the concerned departments. We hope you can give us another chance to serve you.

Regards,
Nakul Hegde
Assistant Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The check in staff was excellent and was very helpful. The employee that delivered my food was very personable and polite. The staff that supported our meeting space was helpful and made my experience an memorable stay.

  • Stayed: September 2018, travelled on business
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Review collected in partnership with this hotel
Thank bharvey875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great hotel with nice rooms and wonderful location on the Harbour front. The room was very clean and quiet. They have a great happy hour where you can sit inside or outside at a table. The area is safe and within walking distance of most attractions. I would highly recommend this hotel.

Stayed: September 2018
Thank kp122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very clean room on the harbor with a balcony - could not have been any better! Beds were comfortable and coffee in room. Free water and snacks in room too! Price was kind of high but all in all worth it!

  • Stayed: September 2018, travelled with friends
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Review collected in partnership with this hotel
Thank DSCrump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PinnacleHotelManager, Manager at The Pinnacle Hotel Harbourfront, responded to this reviewResponded 4 weeks ago

Dear DSCrump,

Thank you for choosing to stay with us on your previous stay. We are happy that you enjoyed the complimentary amenities and room facing the harbor.

You stayed with us when the city was really busy and those times the room rates are bound to be high. We do appreciate you giving us your feedback. Please let us know if you need help with future booking, Call us and will go over some rates.

Thanks,
Joshua Khamala
Night Manager

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