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Mimi E

Great stay at Riviera on Robson

4.0 of 5 bubblesReviewed 2 May 2021
Riviera on Robson is the perfect location between English bay and Downtown. We can walk everywhere. A lot of restaurants near by. The apartment is really spacious and has all the equipments in the kitchen. There is a $25 fee to use the stove and the oven. Great accommodation for the price. I recommend it for couples or family.
Date of stay: May 2021
Trip type: Travelled as a couple
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Hotel Manager, Other at Divya Sutra Suites on Robson Downtown Vancouver, responded to this review
Responded 3 May 2021
Dear Guest,

Thank you for your recent stay at our property.
I am delighted to note that you had a nice experience.
We will take your comments for further improvement.
It is our privilege to serve clients like you.
Reviews from guests like you motivate us further.
Please do visit us again.

Sincerely,
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,867)
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Reviewed 29 April 2021

The stay here was perfect. Eliska the host was great too. She used to greet everytime I met her .Great customer service from her end and great support. The breakfast was on time too.. and the place was clean as well. Thanks

Date of stay: April 2021
Trip type: Travelled solo
1  Thank 26sanketp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Divya Sutra Suites on Robson Downtown Vancouver, responded to this reviewResponded 29 April 2021

Hello Sanket,

Greetings from the Riviera Robson Suites.
We are really delighted to see your feedback.
For any hotel, cleanliness and dedicated and honest hospitality wins the guests hearts. Nice to see your appreciation for Eliska and your appreciation has been shared with her.It is our privilege to have guests like you.
Looking forward to welcoming you again,

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2021

the kitchen does not have enought items. good location. the aplaiences were not working properly. and noone let us know about the free breakfast, we just got it because we ask in our last day. the staff is nice.

Date of stay: April 2021
Review collected in partnership with this hotel
2  Thank fbeytia91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Divya Sutra Suites on Robson Downtown Vancouver, responded to this reviewResponded 23 April 2021

Hello Guest,

Thanks for your stay and the comments.
I appreciate your feedback and telling us the positive and negative issues.
Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement.
Hope to welcome you again soon,

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2021

This hotel is awesome. Located right on Robson close to everything. Short walk to Stanley park. Lots of restaurants and bars close by. Bike rental all close by. Service was great. Room was really nice and beds were super comfortable. Service was awesome. I recommend this hotel. Will definitely go back.

Date of stay: March 2021
Review collected in partnership with this hotel
1  Thank Colleen H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Divya Sutra Suites on Robson Downtown Vancouver, responded to this reviewResponded 10 April 2021

Dear Colleen,


Thank you so much for your stay and such a lovely feedback.

I really appreciate your experience which you have graciously shared along with the compliments on our facilities and service.

It is our endeavor to ensure that every guest leaves as an ambassador of our hotel.

We hope that we could match your expectations.

We thank you once again for such a delightful review and look forward to welcome your referral guests.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2021

please do not all rush there at once, however if you are looking for quiet comfort in a beautiful place this is where it is at, in my opinion. my thing is buildings, and this one is just right, and you may need to experience it quick, because they seem to building a bigger one, right in front of it, judging by the rise of the crane. hope to get back soon, myself.

Date of stay: March 2021
    • Location
    • Cleanliness
    • Service
1  Thank rewindustry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Divya Sutra Suites on Robson Downtown Vancouver, responded to this reviewResponded 6 April 2021

Dear Guest,

Thank you for your recent stay at our property.
We truly value the opinions of our customers and we are delighted to hear your appreciation.
Providing our guests with the best possible hospitality and experience has always been our mission!
I am happy to read that you had a nice time during your stay with us.
I look forward to seeing you back again.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A Tripadvisor Member
Reviewed 3 April 2021

The room was very clean and spacious.
The reception staff could not be nicer.
It was an enjoyable stay for both of us.
I am try to get the minimum 200 character here. So, I have to ramble on a bit.
The view was very scenic and we loved having a balcony.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank A Tripadvisor Member
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Divya Sutra Suites on Robson Downtown Vancouver, responded to this reviewResponded 4 April 2021

Dear Valued Guest,

It is really nice to note that you liked the stay and services at our hotel during your recent visit.
Glad to see your positive comments which shall definitely motivate us to serve our guests better.
We look forward to welcoming you again soon!!!

Best Regards,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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