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“Great Location, Great Hotel”

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The Westin Bayshore, Vancouver
Ranked #24 of 89 Hotels in Vancouver
Certificate of Excellence
Los Angeles, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Location, Great Hotel”
4 of 5 bubbles Reviewed 19 February 2012

I've been traveling to Vancouver for business for over two years now and have tried many different hotels in the city. The Westin Bayshore quickly became one of my favorites thanks to its incredible location and incredible service.

So let's start with service. The staff at the Westin Bayshore are some of the friendliest and most helpful that I've ever encountered. From restaurant recommendations to the top jogging trails these guys can help you with just about anything.

The hotel itself is in an amazing location right on the harbor with easy access to Stanley Park and the city.

The rooms are well appointed and many have absolutely breathtaking views. I am also a huge fan of the restaurant Carderos which is a one minute walk from the front of the hotel.

A great fit for business or vacation travel I would highly recommend this hotel next time you stay in Vancouver.

Room Tip: Make sure to pick a room that faces the water, this is honestly one of the most spectacular views on...
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank civilizedtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,545 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (749)
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English first
Vancouver, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 February 2012

Staying at a higher end best western. parking was 41 a night! Probably wouldn't stay here again

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aces999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management R, Manager at The Westin Bayshore, Vancouver, responded to this review, 22 February 2012
Dear Aces 999,

Thank you for sharing your review! Please accept our apologies for your dissatisfaction with the parking prices. We take care to ensure we are priced competitively among Vancouver hotels, but your feedback is important to ensure we are keeping our guests satisfied. We hope you do consider us again, and that we have the opportunity to welcome you back another time, and if there is anything I can personally assist with to ensure your stay is memorable, please feel free to contact me at michael.farquharson@westin.com.

Best Regards,
Michael Farquharson
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olga, Washington
Level Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 17 February 2012

The Westin Bayshore was our favorite hotel in the world in the late 70's, when we and it were youthful. We revisited it this weekend for our 35th anniversary, and had a fine stay...lovely harbour view room with great bed, warm and caring staff, and a short walk to the beauties of Stanley Park (including the enticing Teahouse restaurants). As other have noted, the hotel facilities are showing their age...not old enough to be venerable but no longer chic. Westin needs to either refurbish/modernize, which will be an expensive proposition, or recognize the limitation in their pricing. We enjoyed wi-fi access in our room for $10/day, which is reasonable, but not reasonable was the fact that it applies to individual computers--so you pay for your laptop, iPad, and iPhone separately...beware. Enjoyed afternoon tea and a lunch at the Seawall Bar & Grill, and thought the service and food quality to be excellent...also liked watching the seaplanes flying in over the marina to land nearby. If you arrive into Vancouver via plane or train, and take the Skytrain system into town, the hotel is an easy walk from the Burrard Station, a bit longer from the Waterfront Station, but the pedestrian route adjoins the harbour. Very handy Starbucks in the lobby...better choice for breakfast than the expensive buffet, which is served in served in an unattractive, out-dated area along the hallway to the tower addition.

Room Tip: Tower marina-facing rooms have the best unobstructed views.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Orcas_Island_Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management R, Manager at The Westin Bayshore, Vancouver, responded to this review, 22 February 2012
Dear Orcas Island Steve,

Thank you for sharing your review, and Happy Anniversary! We appreciate you returning to us, and please accept our apologies for the condition that you found our hotel to be in. We have within the last three years renovated all of our guest rooms, and painted the entire exterior of both buildings. We appreciate your comments as well regarding our pricing. We take care to ensure we are priced competitively among Vancouver hotels, but your feedback is important to ensure we are keeping our guests satisfied. We hope we have the opportunity to welcome you back again, and if there is anything I can personally assist with to ensure your stay is memorable, please feel free to contact me at michael.farquharson@westin.com.

Best Regards,
Michael Farquharson
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, WA, USA
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 10 February 2012

We spent three nights at Westin Bayshore. We are often in Vancouver, and this time we decided to try the Westin, even though it's not in our preferred part of town. It is pretty close to Stanley Park, which helped. Things got off to a rocky start, since the hotel advertised that their rooms had combination bath + shower, but it turned out that was not the case. We later complained about this once we'd returned home, and after a followup call, they took care of the issue for us.

While the rooms were comfortable and clean, we really felt that a lot of aspects of the room were both overpriced: parking was $36/day, local calls were $1.50, and wi-fi cost a whopping $15 per day. If you're on business and you don't care about these things (and your company doesn't either), that's one thing, but otherwise it's tough to swallow.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimCF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mitcfaw, Manager at The Westin Bayshore, Vancouver, responded to this review, 17 February 2012
Dear JimCF,

Thank you for sharing your review! We appreciate you staying with us for the first time, and please accept our apologies once more for the miscommunication about your bathroom configuration. We appreciate your comments as well regarding our pricing. We take care to ensure we are priced competitively among Vancouver hotels, but your feedback is important to ensure we are keeping our guests satisfied. We hope we have the opportunity to welcome you back again, and if there is anything I can personally assist with to ensure your stay is memorable, please feel free to contact me at michael.farquharson@westin.com.

Best Regards,
Michael Farquharson
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
British Columbia, Canada
Level Contributor
105 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 bubbles Reviewed 10 February 2012

We have been to the Bayshore about ten times over the last few years as we visit Vancouver regularly and use Priceline four star hotels. We have stayed there over christmas and again in February. It is close to downtown and really is the only hotel to have really fantastic views of the harbour, Stanley Park and the mountains. The hotel boasts Westin "heavenly beds and the service is absolutely four star every time we stay there.


On our previous stays we were always frustrated that the internet was extremely expensive whilst several other priceline or travelocity secret four star hotels in downtown Vancouver offered free internet to their guests. This has now been resolved and the hotel now issues free one hour coupons to their guests to use in the lobby. Well done Westin for listening to feedback from their guests!

The hotel has a nice bar, restaurant and two swimming pools. It really is a delight to stay there but it is not yet our favourite hotel downtown. When you first enter the hotel there is a huge mostly empty lobby that has very little ambiance. We really think that the hotel is missing a trick by not using this space to create a more welcoming public area. We regularly use the Seattle Westin that has a similar public area but has much better seating and ambiance. It is a shame that guests to Vancouver don't benefit from a similar design and I am sure that the Bayshore miss out on revenue by creating a better space where their guests can relax.

We never stay and eat breakfast at this hotel because it is ludicrously expensive compared with most other four star hotels. The problem is that the pricing structure reflects expense account guests and not the average leisure traveller.

Our only other criticism of the hotel is that the televisions in the room all have had very poor signals unless you are watching a paid for HD movie. When we have raised this with the hotel they will generally send an engineer to the room to fiddle with the wires behind the tv but it is about time they got it right. When we stayed at Christmas we were offered a free HD movie by the front desk because their engineer could do anything about it.

All in all this is a great choice for a trip to Vancouver, providing you don't plan on feeding your family in their restaurant or sitting in your hotel room watching the television. We were very pleased to see that our next trip to Vancouver in April will also include a Priceline trip to the Bayshore.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaxsSunshineTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Bayshore, Vancouver

Property: The Westin Bayshore, Vancouver
Address: 1601 Bayshore Drive, Vancouver, British Columbia V6G 2V4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Vancouver
#15 Luxury Hotel in Vancouver
#26 Business Hotel in Vancouver
#28 Family Hotel in Vancouver
#31 Romantic Hotel in Vancouver
Price range (per night): $302 - $764
Hotel Class:4 star — The Westin Bayshore, Vancouver 4*
Number of rooms: 499
Official Description (provided by the hotel):
Nestled on the shores of Coal Harbour, overlooking historic 1,000-acre Stanley Park via its picturesque seawall and the North Shore Mountains, the hotel offers you the best of both worlds: an invigorating urban lifestyle and a relaxing resort-like experience. The hotel's 499 spacious guest rooms and suites feature stunning views over the water and the city. Our location on the water is unparalleled and will provide you with a one-of-a-kind West Coast experience, with downtown's thriving epicenter just blocks away and a variety of nearby shops, restaurants and cafes. The resort-inspired property features Vida Wellness full service spa, indoor and outdoor pools, and a pleasing variety of restaurants and lounges. Signature offerings include the Westin Heavenly Bed and Bath, WestinWORKOUT and RunWESTIN. ... more   less 
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Also Known As:
The Westin Bayshore, Vancouver Hotel Vancouver
Westin Bayshore Vancouver
Westin Vancouver
Vancouver Westin

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