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Pan Pacific Vancouver
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Reviews (4,093)
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2,557
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Reviewed 29 July 2011

We stayed at the Pan Pacific Vancouver hotel for 5 nights and it was just lovely.

The staff and the room were fantastic!

I do recommend this hotel very much.

  • Stayed: July 2011, travelled with family
    • Value
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Thank 2Calgarians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

We only stayed at the hotel for one night. We flew in the day before for our Disney Alaskian Cruise. Check in process was great and room was nice and clean. The biggest pro of the hotel in the location. It is connected to this fantastic pier that I believe was built and/or remodeled for the WInter Olympics a few years ago. You imbark on the Disney Wonder at Canada Pier which is literally accessed via the elevator in the hotel. You take the elevator down to the garage level and walk less than 50 feet to the door to get to the cruise check-in terminal. Could not have been easier which was key with two small children (ages 4 and 7) and four giant pieces of luggage.

  • Stayed: July 2011, travelled with family
    • Value
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Thank Mommyoftwo25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

This was my third or fourth stay here on business. This time I stayed a week. The hotel is generally wonderful, with stellar views of Vancouver. The rooms are expensive, which is understandable. What I object to is the highway robbery for basic extras. High-speed internet (wireless or dsl) is $20 a day. Breakfast is $28 per person. Bottled water in the room is $5. It all just seems a bit chintzy when you're already dropping hundreds of dollars per night for the room.

But if you're okay with all of that, I recommend this hotel. Stunning views, big, clean rooms, comfortable beds, good service.

  • Stayed: July 2011, travelled on business
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Thank galianoboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

We were on the 15th floor and had an amazing view of the harbor. I've stayed in high-end hotels in other beautiful areas - and have never seen such an amazing view. Highly recommend this hotel to anyone visiting Vancouver. Beautiful room, and great value.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

My wife and I stayed at Pan Pacific Vancouver for three nights. We were surprised to be checked in at 10:30 a.m., and we were fortunate to be put into room 1834, a corner room with a remarkable view. There were sailboats and yachts. We watched seaplanes land and take off right below us, ferries glide back and forth on their routes, and cruise ships appear when we woke up and majestically sail away in the late afternoon.

Location
Super-central. We took the SkyTrain from the airport (a credit card works in the ticket machines, and there is lots of space for suitcases) to Waterfront station and wheeled our suitcases to the hotel. We understand that construction of Canada Place, including the Pan Pacific Hotel and East convention center was built on the Canadian Pacific Railroad Pier site using Japanese money at a time when the city was short of cash. Now it is the center of activity for conferences, cruise ships, and a wonderful hotel. The hotel is within a short walk of Gastown and downtown. On the advice of the concierge, we caught a #50 bus to the shops on Granville Island, but we found the merchandise and prices to be better in nearby Gastown. It is a short walk to the seaplane terminal where a short Harbour Air tour of the nearby mountains and valleys is a good value if it is a clear day.

Room
Our room was large, clean, and well appointed with coffee maker, refrigerator, and huge flat screen TV with many channels. The curtains blocked out the morning light, although it was a temptation to leave them open at night because the view was so inspiring. The Pan Pacific Hotel is designed to look like the superstructure of a huge ship. The large windows looked like ship's windows, rounded at the corners. Rooms ending in "34" had the best view in the hotel with the “living roof” of the West Convention Center, Coal Harbour, Stanley Park and Lion’s Gate bridge on the left and the bare edge of the container terminal on the extreme right (see photo taken from seaplane). The snow-capped mountains of the northern range extended through each of the windows with the buildings of North Vancouver lining the shore. The bed and pillows were very comfortable, and there was a sofa. I counted eleven wall plugs (including two in the bathroom) that were not being used.

Restaurants
Every superb hotel needs a superb restaurant. Five Sails was superb. We recommend the Austrian ravioli and their ice wines. The other two restaurants, the Cascades Lounge and the Cafe Pacific use the same basic menu--we had wild salmon at the former and spinach infused curry chicken at the latter, and we could not recommend either one. We would rather go to the food court under the Fairmont hotel. Don’t miss Five Sails for the view and the food, though (see photo).

Quiet enjoyment
Usually we do not want a connecting door but we had one in room 1834, and it was never a noise problem. The only commotion was the sound of a party two floors below on a narrow terrace. The occasional sound of neighbors on both sides was not distracting or irritating.

Internet
Thank goodness we were GHA Discovery members. On check-out, our bill was three pages long until the cashier took off the Internet charges (free to members) and reduced the bill to a half a page. Both wi-fi and LAN were reliable and fast and available all over the hotel, which was convenient for use of smart phones.

Services
All of the staff were capable and friendly and helpful. The concierge is super-busy, but it is well staffed by one or two people, and staff are helpful and friendly when you get to see them. Doormen did not force themselves on us. Lifts were quiet and fast. The shops in the hotel had a good selection of merchandise for sale. We had the idea they were catering to passengers on cruise ships who had little time to shop. They provide great ball point pens in the rooms and at the reception desk.

For comfort and service, the Pan Pacific Vancouver was absolutely outstanding. We cannot imagine a better all-round hotel value in Vancouver.

  • Stayed: July 2011, travelled as a couple
    • Value
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Thank Staidthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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