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All reviews l hermitage cafe medina electric fireplace full kitchen downtown vancouver nespresso machine washer dryer one bedroom suite steam room wonderful hotel pool and hot tub upgraded to a suite large bathroom turn down service stanley park definitely stay here again central location
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18 - 23 of 5,168 reviews
Reviewed 28 January 2021

From start to finish our time there was out of the park! Hospitality and friendliness was top notch! Definitely would recommend to anyone and will be returning! We absolutely loved our time there and it was so classy. THey even left me a birthday gift!

Date of stay: January 2021
Review collected in partnership with this hotel
Thank edwinmariaruiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellie Malek, General Manager at L'Hermitage Hotel, responded to this reviewResponded 16 February 2021

Dear edwinmariaruiz,

Happy Birthday again, from the L’Hermitage Hotel Family. We are thrilled that you chose to spend such a momentous occasion here with us and appreciate your having taken the time to share your experience during your stay.

Our dedicated team is always looking to provide our guests the best experience possible whilst at L’Hermitage Hotel and your appreciation of their dedication is heartwarming.

Until we meet again,
L'Hermitage Team

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Reviewed 12 January 2021

The atmosphere was lovely for a couples getaway. Everything about the hotel was great. We especially enjoyed the hot tub and the games that were setup by the fireplace in the restaurant/lounge. Will go back again!

Date of stay: January 2021
Review collected in partnership with this hotel
1  Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellie Malek, General Manager at L'Hermitage Hotel, responded to this reviewResponded 16 February 2021

Dear Stephanie G,

Yes, every couple needs a retreat and we are pleased that you chose L’Hermitage Hotel as your getaway destination.

Our outdoor heated Salt Water Lap pool & Jacuzzi are open all year round and offer a respite from the daily grind. L’Orangerie Lounge offers a relaxing atmosphere where you can sit back, enjoy a drink, and play a game of scrabble to unwind.

We look forward to your return and thank you again for your kind review.
Sincerely,
L'Hermitage Team

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Reviewed 7 January 2021

We only spent one night here on the spur of the moment while passing through Vancouver and it was great. The covid protocols in place were excellent and the staff extremely helpful. The location is ideal for walking anywhere downtown with an abundance of restaurants and shopping nearby. Would not hesitate to stay here again.

Date of stay: January 2021
Review collected in partnership with this hotel
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellie Malek, General Manager at L'Hermitage Hotel, responded to this reviewResponded 16 February 2021

Dear Susan K,

On behalf of the entire team, we greatly appreciate the time and effort you have taken to share your recent experience during your stay with us at L’Hermitage Hotel Vancouver.

Being centrally located downtown close to shops and restaurants allows our guests to explore such neighborhoods at Yaletown & Gastown which are within walking distance of our location.

With the global challenges we all face, here at L’Hermitage Hotel we have and will continue to find new and safe ways to provide both high quality accommodations and service for our guests.

We are pleased you enjoyed your stay with us and look forward to welcoming you back.

Kind regards,
L'Hermitage Team

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Reviewed 31 December 2020

My fiancé and I had stayed in many hotels but this is by far the best. First off, the location is perfect. Walking distance to the mall, Yale town, Gastown, easy access to transit. Had all the comfort of home while begin away a luxury kitchen with gas stove and a fireplace. Bed was extremely comfortable and to top it off AAA+ service! The concierge, cleaning staff and maintenance staff was on top of it. They will take the extra step to make sure you are comfortable. Salt water pool, bicycle rentals and umbrellas are definitely a plus. Would totally stay here again.

Date of stay: December 2020
Trip type: Travelled as a couple
1  Thank Winslai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellie Malek, General Manager at L'Hermitage Hotel, responded to this reviewResponded 16 February 2021

Dear Winslai,

As always, we are appreciative of guest comments and feedback and we are pleased that you enjoyed so many aspects of your stay with us, our convenient location, our comfortable rooms and the service provided by our dedicated staff.

L’Hermitage Hotel is dedicated in making sure that we are able to meet our guest need and wants during their stay. Being a smaller property, we are fortunate to be able to know our guests personally and anticipate their needs.

As always, we welcome our guest to contact us prior to their arrival, should they require additional amenities or services to make their stay an enjoyable one.

We look forward to welcoming you again in the future should head back to the beautiful City of Vancouver.
Sincerely,
L'Hermitage Team

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Reviewed 29 December 2020

This has become by staycation hotel for 2020. Great service by Elena, Diana and Marianne. Always willing to help out with any request. Upon check-in, you get a PPE pack, which is great during COVID. Room is modern and quiet. L'Occitaine products and huge tub with separate shower. Nespreesso machine and kettle for tea. Pool/hot tub area is nice and not busy.

Date of stay: December 2020
Review collected in partnership with this hotel
1  Thank Speedy688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellie Malek, General Manager at L'Hermitage Hotel, responded to this reviewResponded 16 February 2021

Dear Speedy688,

Thank you for having chosen L’Hermitage Hotel for your recent stay in Vancouver and on behalf of the entire team we are pleased that you enjoyed not only the property but the amenities provided during your stay.

We at L’Hermitage Hotel aim to meet our guests needs to the best of our ability and we are fortunate to have such dedicated team members as MaryAnn, Elena & Diana who were able to provide exemplary service during your stay.

On behalf of the entire team, we look forward to being able to welcome you in the future when you next visit the beautiful city of Vancouver.

Until we meet again,
L'Hermitage Team

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