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Reviewed 11 October 2018

Restaurant was very limited for dinner options,expensive for what you get. Had chicken ,3 pieces small one piece was just bone. Breakfast very poor service always had to ask for more coffee. Both mornings staff seemed like they were uninterested. Also had to walk thru kitchen to get to room should have been discounted. Also rainy and the lobby never once had fire going. It would have been nice to spend time there with a little atmosphere. Front desk was very nice.

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Edward P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, Owner at Long Beach Lodge Resort, responded to this reviewResponded 12 October 2018

I am sorry that you were not happy with the poor service over breakfast, your server unfortunately has had some recent difficulty and is no longer with the company. You do not walk through the kitchen to get to the rooms, but rather pass by the kitchen. These rooms are some of our most desirable. The building is a lodge by design, different from your standard, usually boring hotel design.

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Reviewed 11 October 2018

This hotel has the most amazing view. The only thing I wished that would have been pointed out to me was the different rate options. I feel we overpaid for our room; however the view was breathtaking and we will stay again, but not in the Penthouse Suite.

  • Stayed: October 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank 20,181,002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, Owner at Long Beach Lodge Resort, responded to this reviewResponded 12 October 2018

Thank you, I am pleased that you enjoyed your visit and the view. I am not sure what you mean about not having the various rate options explained. The penthouses are vastly superior to any of our other rooms and very popular with guests. We would love to welcome you back again, in the future.
Best wishes,

Tim Hackett

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Reviewed 10 October 2018

Was not eatable so disapointing sent back thanksgiving. Dinner twice. Waited 30 minutes for our wine. Service was so bad the bread was good. The only good thing. we will not travel to your. Resort . Again. The value was not there. And will not be recommended to others

  • Stayed: October 2018, travelled as a couple
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Review collected in partnership with this hotel
2  Thank rjbyfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, Owner at Long Beach Lodge Resort, responded to this reviewResponded 12 October 2018

Come on really! Our Thanksgiving turkey feast was enjoyed by hundreds of guests, over the three day week-end, only you claim it was disgusting, which is absolute nonsense. You sent your dinners back twice claiming they were not warm enough. Your comment that the value was not there is incredibly fascinating, as our manager didn't charge you for your meals or your $80.00 bottle of wine! Your claim that you waited 30 minutes for your wine is pure fiction, the wait was less than 10 minutes. Your server is very attentive and does a great job. We did our best to try to look after you, as very difficult guests.

TripAdvisor is not meant to be a weapon, and your comments will be completely overlooked by all our other guests. Your groundless comments will soon be buried behind many excellent reviews. Please be advised that you will not be welcomed back ever again, in the future. Lighten up and try to enjoy the beautiful day.

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Reviewed 10 October 2018

Very nice time at the Lodge, with staff very courteous and helpful with our little dog. Service in the dining area was very nice and such great views! Really enjoyed the time around the firepits, looking out over the crashing waves.

  • Stayed: October 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank MikeE7414DF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2018

What a weekend! Not only did Sam (Sales Manager of the lodge) plan an incredible custom itinerary for us to film what the resort offers for a travel series, but we got to experience dinning at the Great Room with our waiter Benjamin, surfing on Cox Bay (our room was right on the beach!) and enjoying their in-house Marine Adventure Tour where we saw whales, otters, sea lions and bald eagles. Chance (Surf Club Manager) gave us an awesome surfing lesson for a couple hours and we got to take the boards out for the next few days we were there. Everyone we met working at the resort was very professional, relaxed and committed to providing us with the best possible experience for what we were interested in. These people know how it's done. I've already made plans for my next visit and will continue to come back to this incredible paradise at Long Beach Lodge Resort. 10/10!

  • Stayed: September 2018, travelled on business
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Thank justinbrunelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, Owner at Long Beach Lodge Resort, responded to this reviewResponded 10 October 2018

Thank you for such a positive review, I am delighted that everything worked out so well. While the resort and location may be beautiful, it is our wonderful staff that really makes the difference, dedicated, professional and fun! We would definitely love to welcome you back again, hopefully soon.
Best wishes, Tim

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