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Carolyn C
Charlottesville, Virginia

Exceeded expectations

5.0 of 5 bubblesReviewed 28 May 2023
Even though the Inn had positive reviews, we were not prepared for the many ways our experience exceeded expectations. From the moment we checked in until we left with bottled water in hand it seemed the staff anticipated every want and need. The rooms were clean and so comfortable with great views (second floor best). Everything worked as expected and rooms were re-stacked fully every day. Great advice on things to do and places to eat.
Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Stocker Sandy, Other at Wickaninnish Inn, responded to this review
Responded 31 May 2023
Dear Carolyn C,

Many thanks for posting such a wonderful review of your recent stay at the Inn. We agree the views are incredible!

Friendly, sincere service is a basic standard at the Wickaninnish Inn, and we pride ourselves on our highly personalized and caring service, delivered by a team of individuals who are passionate in their commitment to delivering this incredible level of service to each and every guest of the Inn.

Again, thank you for your kind words and review.

Warm Regards,
Caitlin Ronda
Social Media Manager & Gift Gallery Manager
Wickaninnish Inn & The Pointe Restaurant
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 28 May 2023

The Wick is such a special place to celebrate an occasion of spend time with family. We took our family one Christmas and Jean, who coordinated our event, was amazing ! My husband and I could hardly wait to go back and this May we managed a wonderful few days at the Wickaninnish again. Nothing disappoints and their commitment to sustainability just adds to the experience as you feel your small footprint does not infringe on the local community or the environment.

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mejane447
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stocker Sandy, Other at Wickaninnish Inn, responded to this reviewResponded 1 June 2023

Dear Mejane447,

We are thrilled to hear that the Inn provided you and your family with a special place to celebrate and spend quality time together, especially during the holiday season, and that you were able to return this May for another stay. We are also pleased to hear you appreciated our efforts toward sustainable tourism and our commitment to providing an experience where guests can enjoy their stay without impacting the local community or the environment.

We sincerely hope to welcome you back to the Wickaninnish Inn again.

Warm Regards,
Caitlin Ronda
Social Media Manager & Gift Gallery Manager
Wickaninnish Inn & The Pointe Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2023

My daughter's wedding was at The Wick. The attention to detail, preparation and attention was exceptional, not only for the guests of honour but for the entire party, including a 6 year old child.
The suites, the quality of food and service, and the inn's location surpassed my expectations.

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank deannepaulson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stocker Sandy, Other at Wickaninnish Inn, responded to this reviewResponded 24 May 2023

Dear deannepaulson,

Thank you for posting a Review of your daughter’s wedding at our Inn and sharing your experience with our Trip Advisor community. We are absolutely thrilled that the wedding was truly enjoyed by all and we thank you for your kind and generous comments regarding the planning process. Our Special Events team is truly second to none!

We wish your daughter and her husband all the very best in their new life together.

Sandy Stocker
Guest Relations Coordinator
Wickaninnish Inn and The Pointe Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2023

We spent 3 days at the Inn for our 60th Wedding Anniversary and were treated like royalty.
Great location, great food and exceptional service by everyone. It's pricey, but worth it for a special occasion.

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DONALD B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stocker Sandy, Other at Wickaninnish Inn, responded to this reviewResponded 26 May 2023

Dear Donald B,

We are thrilled to hear you had a wonderful stay with us to celebrate your Anniversary and that our team provided you with outstanding service throughout your stay.

We are also pleased that while you felt our rates were high, you did feel the experience was worth the price paid. It is our goal to provide comparable pricing with similar properties as well as with our Relais & Chateaux peers and comments such as your's are valuable as they remind us to continually evaluate our pricing structure. For more affordable rates, we would recommend visiting during our Storm Season of October 1 through April 30. We would also suggest if you have not already done so, signing up for our Newsletter as we do offer special rates/packages from time to time for our Newsletter subscribers. Please feel free to do so at anytime by visiting our website and scrolling to the bottom of the page where you can insert your personal information.

Sandy Stocker
Guest Relations Coordinator
Wickaninnish Inn & The Pointe Restaurant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2023

Our stay at The Wick was one of the best places I have ever visited. The setting, the grounds, and rooms were beyond excellent. Hope to visit again and stay longer. also, the food and staff were amazing and every need was taken care of from slickers in the room, binoculars in the room, and coffee, tea, snacks and all available but the best is no plastic bottles. all taken care of at the Wickenenish Inn.

Date of stay: May 2023
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank swspecial2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stocker Sandy, Other at Wickaninnish Inn, responded to this reviewResponded 26 May 2023

Dear swspecial2023,

Thank you for choosing the Wickaninnish Inn and The Pointe Restaurant for your vacation. We are delighted you enjoyed your experience with us. We are also pleased you enjoyed the amenities provided in your guest room and appreciated our efforts toward sustainable tourism with the reuseable water bottles provided in your room.

We hope to welcome you back to the Wickaninnish Inn again!

Sandy Stocker
Guest Relations Coordinator
Wickaninnish Inn and The Pointe Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2023

We loved everything about this hotel! The location is superb, and the staff are exceptional at every point of contact. Aaren had everything we needed and so much more, we loved the complimentary use of the binoculars, the beach bag, the port and the candles! It made our whole state, more comfortable and exciting. the view from our room was spectacular and made it very difficult to leave! We took complimentary bikes for a ride at low tide across to Frank Island, which was fab. I would highly recommend this hotel and cannot wait to return.

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sarah F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stocker Sandy, Other at Wickaninnish Inn, responded to this reviewResponded 26 May 2023

Dear Sarah F,

It was wonderful to read you truly enjoyed your time at our Inn and we thank you for such a kind Review!

We are pleased you found the amenities in your guest room enhanced your stay and that you appreciated the compliment bikes for a ride down Chesterman Beach in true Tofino style.

We thank you for recommending our Inn to your family and friends and we certainly hope we will have the opportunity to welcome you back to our Inn again.

Sandy Stocker
Guest Relations Coordinator
Wickaninnish Inn and The Pointe Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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