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davidauringer
Victoria, Canada

Great Stay!

5.0 of 5 bubblesReviewed 11 Dec 2023
Great stay, beautiful location, perfect weather. Highly recommend, cabins were fully equipped, pet friendly and very clean. Hot tub was clean and a perfect temperature. Already booked for next year and staying an extra day.
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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    Reviews (2,532)
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    46 - 51 of 2,533 reviews
    Reviewed 9 December 2023

    The Crystal Cove Beach Resort is private, quaint, and peaceful in late November. We enjoyed the private access to McKenzie Beach and witnessing the moonset and sunrise every morning that was clear. Very peaceful and serene setting with very friendly and welcoming staff. We enjoyed the soak tub and sauna that was included in our 2-story spa cabin. Will definitely be back.

    Date of stay: November 2023
      • Value
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    Review collected in partnership with this hotel
    Thank Mary N
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 3 December 2023

    Great stay. Just the hot tub should be completely replaced and subsequently maintained. The views and location are stunning. What a great way to spend our anniversary. We purchased a 22 inch fire hammock from Amazon and highly recommend it.

    Date of stay: November 2023
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      • Location
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    Review collected in partnership with this hotel
    Thank meaghanhuculak
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JJ Belanger, General Manager at Crystal Cove Beach Resort, responded to this reviewResponded 5 December 2023

    Dear Meaghan,

    Thank you for your kind words about Crystal Cove Beach Resort, I am pleased to see you enjoyed your stay. We are replacing some of the hot tubs in 2024. I do apologize if the hot tub was not up to the usual standard. Please do let us know when you stay if there is anything we can do to make your visit perfect.
    We hope to see you again!

    Sincerely, (on behalf of JJ Belanger - General Manager)

    Kate McCallum
    Assistant General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 November 2023

    Great location. Patios could use more cover. Some fireplaces have airflow issues and can cause cabins to fill with smoke. Staff knew of issue but said nothing to us.
    It's a nice place overall though..

    Date of stay: November 2023
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      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank jwenberg18
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JJ Belanger, General Manager at Crystal Cove Beach Resort, responded to this reviewResponded 24 November 2023

    Dear jwenberg18

    I'm glad you thought we're a nice place to stay. We have clear instruction in our guest directories in each cabin on how to build and start a fire in the fireplaces. There can be times during a storm where negative pressure can cause smoke to come back in the cabin if the fire is too big. This occurs very rarely. We suggest using our firelogs during those times to avoid any smoke issues, they are available in the office. If you need extra cover on your deck, just ask and we could have brought you a pop up tent cover for your stay.

    Thanks.

    J.J. Belanger
    General Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 November 2023

    We enjoyed a cabin view built for the gods. The heated tile floors & very fast Wifi were most appreciated. Rarely do you find a big fireplace that you can fire up with one match every time and have a never ending supply of dry wood..brilliant. We are long time fans.

    Date of stay: November 2023
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    Review collected in partnership with this hotel
    Thank iankaarina
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 15 November 2023

    The cabin was clean, staff are very helpful,friendly, responsive. During our stay we need some extension cord, fresh linen, pillows, and they respond to us super quick and gave us all the items we need during our stay.

    Date of stay: November 2023
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      • Service
    Review collected in partnership with this hotel
    Thank suttasineec2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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