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Helen B

Amazing sea kayaking

5.0 of 5 bubblesReviewed 16 Sept 2023
We had the most amazing morning sea kayaking with our guide. There was a boat trip out to the floating dock, so when we paddled we were deep into the Sound, it was beautiful weather, peaceful, gorgeous scenery and our guide help point out the nature and wildlife. Would highly recommend this professional company, with great customer service
Date of stay: September 2023
Room Tip: There is some parking on site
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TRM Marketing Manager, Marketing at Tofino Resort + Marina, responded to this review
Responded 27 Sept 2023
Hi Helen, Thank you so much for your awesome review. We are glad you enjoyed your adventure with the Tofino Resort + Marina! We will be sure to pass on your compliments to our Captain Cali. We hope you join us for another adventure soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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        Reviews (426)
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        Reviewed 15 September 2023 via mobile

        We chose this hotel rather than another recommended by our travel agent. We were there for 5 days.
        Location in Tofino centre is great and ideal for shops, Jamie’s Whaling etc.
        We were really disappointed with the room. It was on the ground floor, was very small and dark inside, with very limited tea, coffee, no safe or ironing board and an oversized bed frame that didn’t fit the mattress!
        No balcony or outside area, unlike those on 1st or 2nd floor and a constant stream of people walking or driving past the one window we did have. Parking wasn’t easy and we often had to park away from the room. We did ask to move room but we’re told all other rooms were booked.
        With no restaurant on site the in room tea/coffee m, catering etc was really disappointing but there was no table to eat at anyway! Trying to book a table at the Shelter restaurant on-site was pretty much impossible. Would be good if hotel residents had some sort of dedicated reservation line or priority booking?
        No one asked if we’d enjoyed our stay when we left or asked for feedback.
        Not sure why it calls itself a resort as it’s all a bit disjointed and the room was nothing more than a cheap motel room. Sorry!

        Room tip: Avoid ground floor rooms. Limited number of restaurants in Tofino. Book early!
        Date of stay: September 2023
        Trip type: Travelled as a couple
        1  Thank David F
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        TRM Marketing Manager, Marketing at Tofino Resort + Marina, responded to this reviewResponded 27 September 2023

        Hi David, Thank you for taking the time and sharing your experience. We are sorry to hear you could not quite enjoy your stay with us. We would be happy to welcome you back to a room you feel more comfortable with. Please give us a call for your next booking so we can make sure the room suits your needs better.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 13 September 2023

        PSA (that did not change my star rating) If you're a Tesla driver thinking of booking here because tesla destination chargers are advertised, be aware that they do not exist as of Labor Day 2023. There is a now a single, high demand, off brand charger here. It works fine but there is much higher charging demand than there are chargers in tofino. So, if you get lucky enough to plug in here please keep an eye on your charging and move your car promptly so everyone can charge up as needed. It looks like there were additional chargers here recently and they were out of order and then removed but the internet hasn't yet caught up.

        Tofino Resort & Marina has a beautiful website that really sells you on the property. That said, it is not as much a resort as it is a group of three associated businesses.

        The lodging buildings are exterior entry older motel-style construction, which has somewhat been updated. We ended up with a first floor room. It faced the water and sort of had a view from outside. We weren't expecting a view so this was fine. The unit had a separate living and sleeping room, which was nice and gave plenty of room for all our gear. There was even a spot outside to hang your wet gear and plenty of room for shoes and what not.

        The walls featured beautiful photos and the white on white look was nice. But, overall the rooms were just not very cozy. Tofino is in a level three drought, so we skipped showering since we were only there two nights.

        We did enjoy dinner at shelter both evenings. The food & drinks were excellent. If you don't get a reservation, don't fret. They only reserve 30 % of the restaurant and we were told the wait is rarely over an hour. We were able to walk right in both times.

        We didn't get to experience the adventure center because we arrived late on day 1 and their hot springs excursion was booked up the full day we were in town. They do have a variety of interesting looking excursions though!

        We liked that the location was walkable to town. We also walked down to Tofino brewing one afternoon. It would be awesome if they added a rental bike fleet to their offerings so you could just park your car and easily get around to the further flung places.

        I would maybe stay here again as I thought the price was resonable-ish for the area. The hotel itself felt very mid-- not great, not bad.

        Room tip: tesla chargers advertised but don't actually exist
        Date of stay: September 2023
        • Trip type: Travelled as a couple
          • Value
          • Location
          • Service
        1  Thank schwung
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        TRM Marketing Manager, Marketing at Tofino Resort + Marina, responded to this reviewResponded 27 September 2023

        Hi there, Thank you for taking the time and share your feedback. We are happy to hear you enjoyed our rooms, the location, and the Shelter Restaurant. However, we are sorry about the confusion with the Tesla chargers. You're right, currently, we only have one electric vehicle (EV) charging station. Tesla adaptors are available. We aim to have our guests leaving satisfied with their visit and will share your review with our team to better our guest experience. We hope to welcome you back again!

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 10 September 2023 via mobile

        Our whale watching tour with Dave was an amazing experience. We got to see lots of sightings of grey whales, some really close to the boat, as well as otters, seals and a sea lion! Dave was a great guide, with loads of information about all the wildlife and the surrounding area, and driving through spectacular scenery in a really fast rib was super fun! This is a trip you should definitely do in Tofino!

        Date of stay: September 2023
        Trip type: Travelled with family
        Thank 450nicolak
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        TRM Marketing Manager, Marketing at Tofino Resort + Marina, responded to this reviewResponded 12 September 2023

        Hi there, Thank you so much for your great review! We are glad you enjoyed the whale watching tour and we will be sure to pass on your compliments to our Captain Dave. We truly appreciate your feedback and hope you join us for another adventure soon.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 8 September 2023

        New facility with a balcony that has muskoka chairs, lush and spacious interiors. Everything about this place has an element of generosity and luxury.

        The staff is prompt and pleasant and location is near the harbour and has access to an amazing restaurant.

        Room tip: Try seeing Toshiba beach at night and long branch at noon. Consider a sunset cruise. Take the water taxi or kayak rental at your own risk.
        Date of stay: September 2023
        • Trip type: Travelled as a couple
          • Value
          • Location
          • Service
        Thank Shoaib M
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        TRM Marketing Manager, Marketing at Tofino Resort + Marina, responded to this reviewResponded 12 September 2023

        Hi there, Thank you so much for taking the time and share your experience with us! The Tofino Resort + Marina Team is thrilled to hear such good feedback and we are glad you had a great stay. We will be sure to pass on your compliments to our team. We hope you visit us again soon!

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 6 September 2023

        We spent one night in the Tofino resort & Marina,
        we had to cancel one night due to road construction in the way to Tofino, the crew were very supportive and friendly.
        The hotel itself has a very good location, great hospitality & welcoming service.
        Highly recommended

        Date of stay: September 2023
        • Trip type: Travelled as a couple
          • Value
          • Location
          • Service
        Thank ארז ז
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        TRM Marketing Manager, Marketing at Tofino Resort + Marina, responded to this reviewResponded 12 September 2023

        Hi there, Thank you so much for your kind words! The Tofino Resort + Marina Team is thrilled to hear such good feedback and we are glad you had a great stay. We will for sure pass on your compliments to our crew. We hope to see you again soon!

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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