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Tina L
Mississauga, Ontario, Canada

Tofino Weekend Trip - Saved!

5.0 of 5 bubblesReviewed 4 Oct 2020via mobile
My husband and I booked a last minute trip to Tofino and quickly decided on Tofino Resort and Marina because of their website. We booked two nights plus their adventure tour package for 8 AM the next day (Saturday); we arrived to Tofino late Friday night. We woke up bright and early to prep for the adventure tour only to find out that there was a system glitch that caused the package to not register on the system. We were told it doesn’t happen often, but someone else confirmed that it happened more often than they’d like to admit...

We weren’t happy because it threw a wrench into our plans for the rest of the day. Of course, we spoke to the front desk customer manager Leesia (sp?) and she confirmed that she’d offer us a discount to make up for this glitch. We also spoke to Sabrina at the adventure center and she managed to reschedule a 2 PM adventure tour. Our captain Jordan made the adventure tour awesome and created a come-back with how we felt about the whole mess-up. And while we didn’t catch any crabs because someone pulled up our trap and took them... Mike, our server at The Hatch, was amazing and he comped one of our mains to make up for it.

Overall, issues happen at times. It’s how they handled it in the end that matters. They turned a 1 star review into a 5 star. Good job! I guess we’re coming back ;)


Date of stay: October 2020
Trip type: Travelled as a couple
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Reviewed 22 September 2020 via mobile

I stayed here recently and I found it quite lovely. It’s very close to a number of excellent restaurants as well as activities. The room was clean and spacious, the beds were comfortable, and the water pressure was nice. I would stay here again.

Date of stay: September 2020
Trip type: Travelled with family
Thank CourtneyJB92
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2020

Amazing location- every place was convenient to get to. Very friendly staff. Room/bathroom was super clean- only the room temperature was a bit hot & the bed was just decent, not the most comfortable but it was fine just for a few days.

Date of stay: September 2020
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank 12,345,678,711
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2020

Nice rooms, some upper floor ones have a fantastic view of the harbour and surrounding area. There are two restaurants down the hill close by and a few close by on the road. Downtown Tofino is a short walk or drive away.
The hotel is clean and has good rooms and parking.
We enjoyed our stay and would return if we are back in Tofino.

Date of stay: September 2020
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Thank Lance L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 September 2020

Our 40th anniversary was made quite special by the staff at the resort. Due to a cancellation we were able to get a private bear watching tour. Our guide, Jeff, was knowledgeable, informative and just plain fun. It was a great trip.

Date of stay: August 2020
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Review collected in partnership with this hotel
Thank 8j5iclms77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2020

First trip to Tofino. Great location. Staff were a bit unprepared for the amount of visitors due to Covid and everyone staying in their own country/province. Prices quite high for what you actually get in terms of room. Room was good sized but very basic. Tiny little fridge, no extras, plain bathroom. Bit noisy from back to back room set up. Long waits at the pub due to lackadaisical staff.

Date of stay: August 2020
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1  Thank toddjones1892
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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