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“Authentic caring people making authentic Thai cuisine”

Bai Tong Thai Food Restaurant
Ranked #21 of 682 Restaurants in Kelowna
Certificate of Excellence
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Dinner, Delivery, Reservations
Reviewed 21 September 2017

Before I sat down to eat at Bai Tong, I admit that it was not the restaurant I had intended to eat at on a Saturday night. Luckily, by having an open mind, my partner and I decided to eat at Bai Tong, because we were; very hungry, we love Thai food, and there was not a 2hr wait for a table for 2.

All I can say is that the other restaurants that sent us away, did us a great favour as our experience was wonderful at Bai Tong.

Firstly, the family owned and operated business, which has been open for 10 years, provided authentic genuine, caring, helpful service. The honesty of the owner to guide my partner and I through the menu in coming to a decision about our order was very thoughtful and helpful. He suggested we order less than we had intended to and he was bang on as the dishes we ordered completely satiated us both in flavour and serving size.

Receiving that kind of honesty from a business owner is rare today and dealing with his family, son and others, was an absolute pleasure as you could see and feel the pride they took in their work.

The food was really delicious and well prepared. I was impressed with everything I ate and commented about how the fried items; spring rolls and deep fried banana, were not greasy at all and had been cooked in a manner which rendered them fresh in flavour and, light on the pallet.

I will return to this restaurant without hesitation when I return to Kelowna and recommend it to all who appreciate, good food and service.

Great fresh authentic,food, great people!!

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Thank Mabber444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 October 2017

Thank you so much for your review! We look forward to serving you again! Thank you from the family at Bai Tong.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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40 - 44 of 293 reviews

Reviewed 5 September 2017

We have been coming to this establishment for years, and always considered it to the "go to for Thai " in Kelowna.

Our last visit, September 1, was disappointing. Service and ambience was fine, but the most important aspect of any restaurant, the food, was disappointing. The dishes we ordered were bland and there was hardly any seafood or chicken. It was filled with vegetables. Not saying vegetables are bad, but we ordered seafood and chicken dishes.

Will have to reconsider going to Bai Tong on our future trips to Kelowna

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Thank MS V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 October 2017

We are so sorry for your experience. If it's possible on your next visit we would like to make it right for you. Again we apologize for this experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

We had a group of 7 family members including one person with many food allergies travelling from Ontario to BC with a bit of time in Kelowna. The owner came to greet us and made us feel very welcome. He spent a great deal of time discussing options for creating a dish for the one person with allergies that would accomodate them well. The food was incredible. I've dined at many Thai restaurants in North America and found the food to be at the top 3. Spiciness is individualized and all the staff were very friendly. It's located in a great area of Kelowna. I would highly recommend this as an overall favourite restaurant.

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Thank Ajit N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 October 2017

Thank you so much for your review! We look forward to serving you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

Australians travelling through you will love this place. And REAL coffee right on the corner from here!!! WIN WIN!!!

Thank Maggie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 October 2017

Thank you so much for your review! We look forward to serving you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017

Bai Tong is one of my favourite places to go for dinner. The food is awesome, I've never tried something from the menu that I didn't like. The owner is very kind and gives good recommendations if you can't decide what to order.
The new servers there can be a bit awkward/shy creating a weird dining atmosphere, but I don't really mind that.

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Thank hc2017202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 October 2017

Thank you so much for your review! We look forward to serving you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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