This was our first home rental experience and we couldn't of even expected it to go so well! Stephanie was exceptional to correspond with, answered all our questions quickly and even accommodated an early check in for us. The location is ideal! Not only is the view of the lake from the larger balcony fantastic, you're walking distance to almost everything downtown Kelowna. There were 3 of us staying in the place (one on the pull out) and we had more than enough room. Bed was super comfy, kitchen had everything we needed (and more), and the place is much bigger than the pictures make it seem. The outdoor pools aren't open yet but the indoor pool and hot tub is still very nice! For my boyfriend the only downfall was there were no sports channels available on the Telus cable package ... but we didn't really need the tv! Checking in and out was a breeze! Thank you again for a wonderful stay!! we certainly will be back!!!