The aim of this hotel is Kentucky hospitality ... but it seemed to miss the mark. Everything felt close to, but just off-the-mark - a poor description, I know, but I couldn't put my finger on what felt wrong. The Kentucky illusion was just broken too often - broken soda/ice machines, unfortunate wallpaper, stuffed polar bears in the room, poorly executed art, etc.
As well, perhaps due to staff being used at the conference facility, there was only a single server being shared between the restaurant and bar/lounge (and she clearly was not pleased about that situation). As such, every step of the eating process seemed to take a long time ... asking for, receiving, and paying the bill was itself probably a 15 minute ordeal. Not the server's fault, but I still wonder why there was only 1?
It seemed odd to share a balcony with the room next door, as well ... it wasn't an issue for us, as there was no-one in that room, but I don't know that I'd have been comfortable being forced to either engage or ignore the people next door, had they been there.
The grounds were quite nice - a good place to stroll, maybe meet a llama or two. No issues with the quality of the rooms, either - and it was nice to have a balcony overlooking the river.More